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Real Reviews from VERIFIED CUSTOMERS
Joseph G. VERIFIED CUSTOMER
The staff was extremely polite and helpful with any and all questions I had. Would recommend to anyone. Joe Grass
1/28/2026
Scott A. VERIFIED CUSTOMER
Exceptional service Ava care today! Made things very easy and enjoyable
1/28/2026
Christine G. VERIFIED CUSTOMER
Tim always goes above and beyond and ensures not just my car but my families cars are always taken care of! I recommend him to everyone with a Hyundai!
1/28/2026
Charbel H. VERIFIED CUSTOMER
Thank you to Tim and everyone who helped me out. God bless you all, i appreciate the help
1/28/2026
Dan K. VERIFIED CUSTOMER
Tim is the best. I continue to bring my car there because Tim is there.
1/27/2026
Sharon P. VERIFIED CUSTOMER
Tim is a great person to work with.
1/27/2026
Crystal W. VERIFIED CUSTOMER
Impeccable customer service . Austin was kind and professional knowledgeable. Went above and beyond to insure my vehicle was taken care of.
1/27/2026
Mary A. VERIFIED CUSTOMER
Austin was personable and courteous. When the service was completed he answered my questions and and explained things well.
1/26/2026
Jessica L. VERIFIED CUSTOMER
Very efficient service!
1/25/2026
Laurelie A. VERIFIED CUSTOMER
Austin was great. Super helpful and kind when I was freaking out. Car broke down twice within a month of owning it. This was my first time buying a car from a dealership. Because Austin made sure to give updates and explained things so well I was put so much more at ease in an experience I have not had at all.
1/25/2026
Cathrine A. VERIFIED CUSTOMER
Well first off I lost my Genesis benefits at the Dean Team who isn’t going to service my car anymore! Got an appointment right away but when I arrived at 9:00 for my appointment seemed like I was checking into I don’t know what! You have a lot of employees walking around! Thought I could just take my key in like everywhere else and try and get a ride after I was told with a broken rear view mirror. Could they keep my car till Monday! This was Thursday morning! Waited to get a ride with my daughter for about a hour and again a lot of people walking around! Never did talk to Tim! Called the next morning to check on my car and the message told me it hadn’t even been looked at yet! Called Tim and left a message and told him I needed an update because I needed my car back Friday with the storm coming! He did call back about 1:30 and I missed his call and said they couldn’t fix my car and I could come and pick it up! Talked to Tim when I got there and he ordered he said the only mirror in the US so odds are might not get it and that case it could take four months to get! Unacceptable on a new car! So we had a not to nice conversation and I got my car and left! I pulled out on to Lindbergh and noticed on my dash board that a warning light symbol was on and two low tire lights! This were not on when I dropped the car off! So your service department let me take my car and you couldn’t even put some air in my tires for me? I am 72 and worked in customer service for 50 years and I have never been treated this was before! I just pray I mirror comes in and I don’t have to ever bring my car into your business! Also my husband called the service manager and he never called back! I walked into my house crying when I got home not knowing if my car was going to be okay until I got home and put air in my own tires thank you very much! Katie Antonich
1/25/2026
Cindy B. VERIFIED CUSTOMER
Was very satisfied with the service provided by Tim. Really appreciate his expertise. Also, he is very good at letting us know about current and future automotive needs.
1/24/2026
Arthur F. VERIFIED CUSTOMER
Alex was very helpful in all my questions and concerns. I will resend him!
1/24/2026
Mike A. VERIFIED CUSTOMER
Austin was very friendly and an absolute pleasure with which to work! I’ll be seeking him out for future appointments.
1/24/2026
Ecaterina C. VERIFIED CUSTOMER
Very friendly and helpful service advisor who kept me informed throughout the process.
1/24/2026
Cheryl F. VERIFIED CUSTOMER
From the young lady that checked me in, she was fantastic. Pleasant, efficient, I appreciate her help and kindness and knowledge. To the young man that let me into the bay this evening. I needed help with returning the rental car and getting my car. Thank you! Everyone was so helpful. It’s my 2nd time going to the dealership and I wanted to thank your team for being so helpful. I made a great choice when I purchased a Hyundai.
1/24/2026
Joan B. VERIFIED CUSTOMER
I paid $12 shy of $3000.00 to have my car fixed over the last two days. One of the repairs included replacement of hood supports. This evening I tried to pop the hood. The hood release inside the car feels like it is attached to nothing and there is no pop-up. Tried to lift the hood enough to get to the hood release, but it will not budge. Not currently delighted with my service. Weather alerts all weekend. Today is 01/23/2026.
1/24/2026
Maryellen C. VERIFIED CUSTOMER
No car making noise not there before
1/24/2026
Sherry D. VERIFIED CUSTOMER
Great people and service! Thanks!
1/24/2026
Deborah O. VERIFIED CUSTOMER
I had low tire warning light. Just thought when they test drove it they would have seen that or as taking your car anywhere for an oil change, they check your tires fluids etc….
1/24/2026