Friendly associate and got me in very quickly! Thanks for always helping and being professional.
8/17/2025
Emely P. VERIFIED CUSTOMER
rouben was great, he made sure everything was done before i left. he answered and explained all my questions. he was very polite and he address all my concerns.
8/17/2025
Cyndi B. VERIFIED CUSTOMER
Very friendly and efficient
8/17/2025
John M. VERIFIED CUSTOMER
It was probably a 10 minute wait to check in; only one guy up front, trying to upsell a customer, plus another guy at his desk looking at his phone, while 5 other customers lined up waiting. Then, the service (an ordinary oil change & top off) took 2+ hours - but I’ve learned that that is standard for this Kia service place. Then, from the waiting room across the driveway, I looked out & noticed our car parked in front, so I walked into the office (they hadn’t texted or called me yet); they (5 people were standing around, none working, no customers at the counter) said “Oh, your car just got here - we need to do some paperwork - which shouldn’t take more than 10 minutes.” Well - I used to have a job in a crazy paperwork intensive environment, and nowhere in this world should it take 10 minutes to print out the final invoice.
8/17/2025
Anita J. VERIFIED CUSTOMER
I have never been dissatisfied with the service from Kia
8/17/2025
Christina L. VERIFIED CUSTOMER
Took 2.5 hours for an oil change on an appointment. Then they couldn't find my car and 5 people after me got their cars back while I was still waiting only to be told they were overwhelmed and My car just sat. Mind you I own 3 kias all purchased at this dealership. The Kia rep at the counter was very kind and professional at all times but from start to finish it took 2.5 hours for me to get my car back . And nobody could tell me where my car was. Not okay!
8/17/2025
Christa B. VERIFIED CUSTOMER
Geo was friendly, knowledgeable, and efficient. It was a good experience, and I will be back!
8/17/2025
Eduardo H. VERIFIED CUSTOMER
Jacob Domio was awesome and great at answering every concern we had. I would recommend Jacob to family and friends.
8/16/2025
Anita S. VERIFIED CUSTOMER
Thank u foe the car wash and all of the other things u done
8/16/2025
Renee G. VERIFIED CUSTOMER
Thank you Jacob for the professional and friendly assistance provided in getting my vehicle serviced. Will definitely bring my vehicle back for future maintenance.
8/16/2025
Ferdinando C. VERIFIED CUSTOMER
Advisor was amazing !
8/16/2025
Robert R. VERIFIED CUSTOMER
He was professional, friendly, and efficient.
8/16/2025
Edward M. VERIFIED CUSTOMER
Geo is Amazing ????
8/16/2025
Sylvester F. VERIFIED CUSTOMER
The idle stop and start still does not work the light still comes on yellow instead of green. And before picking up the vehicle I was told it was working and ready for pickup. And after I left the service department I noticed the problem was not fixed and for the price I paid and still not fixed I'm very unhappy with the service at this point
8/16/2025
Jomar P. VERIFIED CUSTOMER
He was very laid back and helpful I appreciate him an the staff.
8/16/2025
Jeff C. VERIFIED CUSTOMER
Excellent service all around. Very helpful and timely with the communication. Great experience overall
8/16/2025
Emily V. VERIFIED CUSTOMER
Thank you for calling me to let me explain
8/15/2025
Nancy W. VERIFIED CUSTOMER
No follow up on my extended warranty issue. Took multiple attempts to get someone to answer the phone in the service department. Left message and no call back.
8/15/2025
Vickie J. VERIFIED CUSTOMER
Very happy with the complete information Eric provided. As a customer it helped alot for me to be able to make the best decision(s) for my car. Very informative!
8/15/2025
Margaret Gail. VERIFIED CUSTOMER
Friendly and quick service; since I waited for the Sportage. The car wash was a nice touch. ????????????????