Friendly, respectful, knowledgeable, efficient; called me by name.
9/10/2025
Bethany C. VERIFIED CUSTOMER
Rouben was friendly, helpful, and made sure that I was well taken care of! Couldn’t have asked for a better experience
9/10/2025
Jose De. VERIFIED CUSTOMER
Great service as always
9/10/2025
Brooke T. VERIFIED CUSTOMER
Always great great I’ll change good tire rotation, helpful, and always knowledgeable
9/10/2025
Lizeth V. VERIFIED CUSTOMER
He was very understanding and worked in an efficient manner.
9/10/2025
Sonja F. VERIFIED CUSTOMER
I felt seen and heard by my service representative. Overall it was a great experience.
9/10/2025
Monique R. VERIFIED CUSTOMER
GREAT LOVED HIM GLAD HE WAS THE ONE TAKING CARE OF ME COULDNT ASK FOR ANYBODY BETTER!!! DEFINITELY DESERVE A RAISE.
9/10/2025
Michael James. VERIFIED CUSTOMER
I had an incident that happened to my new vehicle I had just purchased a week prior and Eric insured me that everything would be checked which put my worried mind at ease. I appreciate that he actually took the time to listen to my concerns with 100% attention as to what I needed. Thanks Eric for insuring my vehicle was safe for my family and I.
9/9/2025
Edward V. VERIFIED CUSTOMER
Geovanni was more than awesome! Very professional and very respectful and professional! Got me in and out right away!
9/9/2025
Ella S. VERIFIED CUSTOMER
Gio did an amazing job welcoming me in, communicating, and answering my questions. He was very polite, professional, and attentive. I hope to work with him again! Thank you!
9/9/2025
Jacquelin F. VERIFIED CUSTOMER
Always absolutely love the Kia servicing! They always go above and beyond!
9/9/2025
Fernando R. VERIFIED CUSTOMER
I am completely satisfied with recent service. Eric Stafford was very helpful every step of the way.
9/9/2025
Adila A. VERIFIED CUSTOMER
Very disappointed in the service I received. Service representative was bad
9/8/2025
Jennifer Z. VERIFIED CUSTOMER
This appointment took longer than usual.
9/8/2025
Rosendo L. VERIFIED CUSTOMER
The service guy, I guess his name is Flaco was very dismissive and rude. He was rude to my wife on the phone the day prior. When he called me he was trying to get off the phone really fast and I was trying to explain the situation. He accused me of being annoyed. What he didn’t realize was that I was driving back from Bakersfield and my son sustained a leg injury during a game. I was on the phone using Bluetooth so it was hard hear. I did call him an **** because he was rude to my wife and rude to me. I don’t want to do with that dude ever again. He is a poor representative of your company and should not be allowed to deal with customers.
9/8/2025
Crystal B. VERIFIED CUSTOMER
Great customer service!
9/8/2025
Tiffani C. VERIFIED CUSTOMER
It was so easy to schedule an appointment with Future Kia, and from the very beginning I felt completely taken care of. I was greeted right away when I arrived, and the whole process was seamless. Flaco was especially friendly, helpful, and clear in his communication, which made everything stress-free. I’m very happy I chose this dealership for my new Kia’s first service, and I’ll definitely be coming back!