Satisfied with customer service but the last 2 services were not because the 1st service was appt was 9 15 am but they checked the vehicle after 3 pm, we had to picked up the vehicle the following day and when the second date 7/18 when they performed the recall and the seat was not properly installed had to cancel a trip. The travel is very inconvenient and the travel round trip is 80 miles x 3 days. So just the gas and the inconvenient in our part is unacceptable. Although we had a free oil change still was not happy with the job. We are just happy with the customer services.
7/27/2025
Charmaine B. VERIFIED CUSTOMER
Everything was satisfactory. He made sure to wash my car too. I really appreciate his customer service. Very helpful and knowledgeable. Thank you for the positive experience.
7/27/2025
Frank D. VERIFIED CUSTOMER
Fast friendly service always greeted with a smile very helpful with any concerns we had offered car wash called next morning as promised thank you future Kia of Clovis..
7/27/2025
Pamela G. VERIFIED CUSTOMER
Every thing was good. Except calling me when it was ready for pickup. Don’t know if you called the right number. ****-****-xxxx
7/26/2025
Francisco P. VERIFIED CUSTOMER
The best service around California
7/26/2025
Shannon A. VERIFIED CUSTOMER
I’m glad that Kia stood by their warranty.
And provided me with a rental car while the car was being repaired.
7/26/2025
Tammy D. VERIFIED CUSTOMER
The process was stress free and they got my car in and out . The staff was very knowledgeable and gave excellent customer service!
7/25/2025
Mark F. VERIFIED CUSTOMER
Extremely helpful and kind!
7/25/2025
Joseph S. VERIFIED CUSTOMER
Jacob was professional and informative. Thanks
7/25/2025
Sharon S. VERIFIED CUSTOMER
Always happy with your work and service.
7/25/2025
Cynthia U. VERIFIED CUSTOMER
Rueben was great but when I came in a little later he totally ignored me. Very interesting
7/25/2025
Maeella B. VERIFIED CUSTOMER
Good service, good explanation when answering my questions, goovery friendly and professional.
7/25/2025
David C. VERIFIED CUSTOMER
Everyone was polite and professional .
7/25/2025
Robert M. VERIFIED CUSTOMER
Got the job done sooner than anticipated. Clear communication throughout my entire experience. Friendly service tech.
7/25/2025
Gurpreet S. VERIFIED CUSTOMER
Very good service very good staff thank you so much
7/24/2025
Terry L. VERIFIED CUSTOMER
Service was prompt and efficient.
7/24/2025
Marissa H. VERIFIED CUSTOMER
Jacob was professional and kind. He walked me through my options and educated me through what was needed for my vehicle. He really went above and beyond to make me feel like a valued customer. Thank you Jacob!
7/24/2025
Ferdinand B. VERIFIED CUSTOMER
I am satisfied with the service I received from Rouben, and the mechanical team that you had. Thank you.
7/24/2025
Okey S. VERIFIED CUSTOMER
Great service. Very professional as always. Thank you