It’s fine. Forced choice between completely satisfied yes or no is a bit of stretch. Would have liked a run down of the inspection upon pick up and instead I had to clarify and press for it.
5/13/2026
Richard H. VERIFIED CUSTOMER
Problem was resolved quickly.
5/13/2026
Joel R. VERIFIED CUSTOMER
I was completely satisfied with all the help Geovanni assisted me with my 2020 Kia soul. He went that extra mile to resolved the isssue and he is very mindful and thoughtful of the situation
5/13/2026
Martha B. VERIFIED CUSTOMER
Welcomingthe minute I walked in the door. Exceptional service.
5/13/2026
Melissa P. VERIFIED CUSTOMER
Eric was so professional and clear with communication while describing the jobs needed for our car. We appreciated his service help greatly!
5/13/2026
Kathy S. VERIFIED CUSTOMER
Flaco was competent and thoughtful of customer needs.
5/12/2026
Edward O. VERIFIED CUSTOMER
Abby was friendly and welcoming.
5/12/2026
Robert K. VERIFIED CUSTOMER
My service experience was with Eric Martinez. He was absolutely wonderful. Got my car in quickly and kept me aware of the progress and timeline. He communicated very clearly and always had a smile on his face. I have had him a few times and he is a great asset as an employee. Great Customer service he provides. Thank you for employing him at Kia. Robert and Christine Kampf
5/12/2026
Frank D. VERIFIED CUSTOMER
Great service with a smile, she answered all my questions I left very satisfied if I could rate her on scale 1 to 10 definitely a 10. Great job Abby!!
5/11/2026
Sapphire M. VERIFIED CUSTOMER
Thank you so much for helping me with my vehicle.
5/11/2026
Bryan G. VERIFIED CUSTOMER
Once again Flaco was very helpful and knowledgeable about the services done to my vehicle.
5/10/2026
Rita E. VERIFIED CUSTOMER
Great customer service. Good follow thru
5/9/2026
Lisa R. VERIFIED CUSTOMER
Eric is an exceptional face for Kia service. My husband and I have been fully happy with our 3 Kia’s and will purchase at least one more. The service on all has been absolutely like no other dealership service.
Thank you for attracting and retaining key talent along with selling and standing beside such a reliable brand.
5/9/2026
Thomas A. VERIFIED CUSTOMER
Diana was fast with helping me as soon as I walked in the doors. She was personable and friendly as can be. Looking forward to next visit
5/8/2026
Kevin C. VERIFIED CUSTOMER
The service representative that was helping me was great. The only comment I’ll make, which I thought was odd, is that based on the inspection they recommended that I replaced my front windshield wipers. However, I just put brand new ones on in January, so I don’t know how they would need to be replaced already especially since the car is garaged 100% of the time when it’s not being driven.
5/8/2026
Glen D. VERIFIED CUSTOMER
Followed up on customer concerns. Courtesy in conversation and quick call back communications.
Well done. Thank you.
5/8/2026
Thomas R. VERIFIED CUSTOMER
Gio was fantastic!
5/8/2026
Barbara M. VERIFIED CUSTOMER
Abilene was delightful to work with today
5/8/2026
Danny R. VERIFIED CUSTOMER
abeline was nice and took great care of me!
5/8/2026
Alexis C. VERIFIED CUSTOMER
Eric was extremely helpful in making sure my service experience was seamless and overall great. He answered all questions I had, ensured I was up to date on all recommendations for my vehicle, and helped schedule transportation to/from the dealership. 10/10 customer service!