Eric Stafford did exactly what he said he was going to do. Thank you Eric
5/22/2026
Donald K. VERIFIED CUSTOMER
Falico, service representative was very helpful
5/22/2026
Dennis R. VERIFIED CUSTOMER
Excellent customer service
5/22/2026
Carlos R. VERIFIED CUSTOMER
Eric was really helpful and got our kia taken care of. We appreciate all the hard work and effort that was given to our vehicle. Thank you!
5/22/2026
Sylvia K. VERIFIED CUSTOMER
Friendly
5/22/2026
Mateo C. VERIFIED CUSTOMER
Very good customer service in the morning! Personable and gave a great explanation as to what Kia does for service!
5/21/2026
Lisa R. VERIFIED CUSTOMER
Eric was great to work with, again.
5/21/2026
Group G. VERIFIED CUSTOMER
Diana is amazing. I wish everywhere I did business had her customer service. She kept me updated on everything.
5/21/2026
Deanna S. VERIFIED CUSTOMER
The Sorrento was my third Kia. It’ll most likely be my last Kia because your service gal Diana was very unkind and rude and basically told me I was a liar. She told me that I had put an aftermarket screw in, which would be absolutely impossible because I’ve never taken it anywhere but to Kia service. She also informed me that I’ve been in a car accident and it was on my Carfax. Which is impossible because I’ve never been in a car accident in my entire life. What a debacle and very unhappy with service I brought my car in on Friday. They gave it back to me Saturday and it broke down again on Sunday. Very inconvenient. i’ve been a customer of Kia for more than 15 years. This was the absolutely worst experience I’d ever have with your service department, particularly Diana.
5/21/2026
Sonja F. VERIFIED CUSTOMER
Eric provided me with great Service. I appreciated he caring nature and explaining the service in a way I could
Understand.
5/21/2026
Lillian U. VERIFIED CUSTOMER
Great service! Friendly and professional
5/21/2026
Joshua J. VERIFIED CUSTOMER
Great service and even better customer support.
Only complaint is price and my Lyft took a long time to pick me up.
5/21/2026
David E. VERIFIED CUSTOMER
KIA CHARGES TOO MUCH
5/21/2026
Angela M. VERIFIED CUSTOMER
I loved how Diana was very sweet and greeted me with a smile. She addressed me as soon as I walked in. She helped me in a speedy manner and was very informative with services Kia provides while getting your car serviced.
5/21/2026
Trinity O. VERIFIED CUSTOMER
Great service, supper friendly :)
5/20/2026
Gerard V. VERIFIED CUSTOMER
Appreciated her efforts. She helped in solving a problem I had with the car. ????????
5/20/2026
Nathanial P. VERIFIED CUSTOMER
Diana was very helpful and accommodating and I’m glad she was my service advisor
5/20/2026
Gabriela H. VERIFIED CUSTOMER
Giovanni was great and made sure my car was taken care of.
5/20/2026
Betty H. VERIFIED CUSTOMER
You guys are lucky to have Diana on your team. I was disappointed when I tried to connect with someone in service because no one was returning my calls. When I was told she was my service contact, she made sure things were handled quickly. Diana went above and beyond. I would recommend her to all my family and friends. She will be the only one I contact in your service department moving forward. You need to hire more females like her who know how to take care of business. The men were a conll ok eye disappointment. They need to do better.