Was very helpful very friendly great customer service was helpful and very many different ways with choosing which service I should get next
4/26/2025
Gerry K. VERIFIED CUSTOMER
Thank you
4/26/2025
Nora P. VERIFIED CUSTOMER
Geo was very attentive and thorough.Great experience.
4/26/2025
James M. VERIFIED CUSTOMER
Great service!
4/25/2025
Diana S. VERIFIED CUSTOMER
Exception all customer service.
I come from out of town just to come to this kia dealer for service on my car.
Giovanni Kept me up to date on my car. He
Does a wonderful job
To make sure everything is good for me
4/25/2025
Veronica W. VERIFIED CUSTOMER
Giovanni was kind and helpful. He made sure I was satisfied with my service.
4/25/2025
Harrol Terry. VERIFIED CUSTOMER
Excellent Service!!
4/25/2025
Jerry G. VERIFIED CUSTOMER
Very happy with your service. Giovanni was extremely helpful, energetic, and thoughtful. He answered all of my questions with enthusiasm and knowledge. This was the first time I have used your services because it is a prior owned vehicle I have purchased recently, and I was very satisfied with the professionalism and service. Thank you
4/25/2025
Dee L. VERIFIED CUSTOMER
I brought my vehicle in for the 100,000-mile service. After driving home, I attempted to raise the windows, but the rear windows did not operate. I promptly contacted Jacob to report the issue. I returned the vehicle the next business day, but due to the late hour, the technicians were unable to diagnose the problem at that time. I scheduled a third appointment to have the vehicle inspected again. During this visit, I was informed that a switch was inoperative.
The timing of the switch failure coinciding with the recent service is concerning, and I find it difficult to believe it is merely a coincidence. I have been a longstanding customer and am disappointed and frustrated with the outcome of this situation. I do appreciate Jacob’s professionalism and understanding regarding my concerns. However, I remain skeptical about the timing of the failure.
4/25/2025
Brooke M. VERIFIED CUSTOMER
Geovanni was very helpful and kind. Went in for just a scheduled oil change and brought up that a piece of my trim had fallen off a couple days ago. He took pictures of it right away and it was fixed by the time i came to pick up my car! Had a great experience!
4/25/2025
Carmen R. VERIFIED CUSTOMER
Thank you KIA of Clovis for your professional staff. Nezo was very pleasant and knowledgeable .
4/25/2025
Rebecca W. VERIFIED CUSTOMER
Mr. Hernandez is the best guy there!!!
4/25/2025
Vickie J. VERIFIED CUSTOMER
Jacob was very thorough in addressing my concerns with prompt attention.
Thank you Jacob!
4/25/2025
Lori B. VERIFIED CUSTOMER
Excellent experience. I called 3 dealerships to get my car in. Selma & Visalia Kia, weren’t good! In fact Selma never returned my numerous calls to the service dept. Your dealership returned my calls, got my car in & out in 1 day & fixed my issue! Can’t say enough good things about Eric! Stayed till 6 pm so I could get my car back the same day! Thank you Eric for doing such a great job!!!! 10 out of 10!
4/25/2025
Doreen W. VERIFIED CUSTOMER
He gave excellent customer service
I did leave with the tire pressure light on but could not return because I had class. My tire is now flat and the back drivers side tire did have a loose cap
4/24/2025
Hilda H. VERIFIED CUSTOMER
Eric was very professional and his customer Service was exceptional ????
4/24/2025
Stacey H. VERIFIED CUSTOMER
I was very concerned it would appear the service manager stayed with the frown and as Eric was helping me, the manager of service department chose that moment to come and scolded Eric. I feel like this manager needs a little talking to maybe teaching the right and wrong times I felt like whatever the manager was going through or whatever problem he had it should’ve it should have and could have waited until a more private location was found your service manager needs improvement
4/24/2025
Richard C. VERIFIED CUSTOMER
The job was really quick really satisfied. I just don’t understand $450 worth of labor. I should pay when the motor was already getting taken out.