$252 for oil change, wiper blade and filter is extremely expensive!
4/7/2026
Joe S. VERIFIED CUSTOMER
My service advisor, Tanner, does a great job!
4/7/2026
John O. VERIFIED CUSTOMER
Alex was friendly, helpful, and explained everything well. Well done.
4/7/2026
Terry A. VERIFIED CUSTOMER
Sure.
4/5/2026
Alex U. VERIFIED CUSTOMER
Brought car in for 20k oil change, tire rotate, and inspection. Oil fill cap and area around the dipstick were oily and didn’t show any signs of being wiped down. Also, no quick vacuum and wash? I understand that corporate is driving the service and paying little to nothing on the service side, but if this how the service is at Petersen then why would I buy a new or used vehicle from there. Lackluster experience overall.
4/5/2026
Thomas M. VERIFIED CUSTOMER
The service and interaction with Trevor was top notch! I’m just missing the car wash after…
4/5/2026
Kristen D. VERIFIED CUSTOMER
You told me to come get my vehicle Saturday went there only to find out my car was making a noise not ready would have been nice to contact me - Poor customer service
4/5/2026
Karl B. VERIFIED CUSTOMER
**** fit me in on a Saturday morning to repair an aerial antenna mast Gromit on my vehicle very thankful
4/5/2026
Mandy E. VERIFIED CUSTOMER
I love the text I get about my truck and the video.
4/5/2026
Ricky F. VERIFIED CUSTOMER
Great service that can be trusted.
4/4/2026
Not-Provided L. VERIFIED CUSTOMER
This has nothing to do with Mr Fisher! At 30k when I scheduled service & they said “perform 30k service”I didn’t understand that full 30k service didn’t include the “recommended” 30k service, ie brake lines, drive line, etc. so when I went to pick it up, none of that was done. I think I would’ve appreciated knowing when I scheduled the 30k service that it didn’t include the “recommended service” that it was just an oil change/fluid check. Also, yesterday the work order said to “replace in cabin air filter” It was sitting in my passenger seat. There was no way at 5pm I was going to walk back in and say anything. I can change it myself but I’m not sure why it was sitting there? ????????♀️
4/4/2026
Tammy J. VERIFIED CUSTOMER
I am consistently impressed with the exceptional care and service provided by Pedersen Toyota across all departments, including sales, finance, and service. Thank you.
4/4/2026
Maggie G. VERIFIED CUSTOMER
Tanner was clear about what I could expect as far as cost and time. His personality was friendly and relaxed. I was very happy as a customer to have Tanner to work with. Job well done.
4/4/2026
Fred C. VERIFIED CUSTOMER
I went home, and checked my vehicle,and there were grease stains or marks on my rims.And these are brand new rims. It took a bit of rubbing to remove it as it smeared a bit before it finally came off. It would have been nice for Technician to clean up my vehicle prior to delivery to me. That is frustrating.
4/4/2026
Gregory S. VERIFIED CUSTOMER
Justin is always very professional and thorough.
Anda too represents your brand very well
4/4/2026
Mark M. VERIFIED CUSTOMER
Alex was great to work with. Very knowledgeable and friendly, highly recommend him to family and friends
4/3/2026
Dennis L. VERIFIED CUSTOMER
Ok
4/3/2026
Barbara K. VERIFIED CUSTOMER
Alex was great and the technician explained everything clearly about the condition of my 4 runner. Thank you!
4/3/2026
Andrea C. VERIFIED CUSTOMER
Robert was very helpful with getting my car serviced and also with getting me an Uber for an errand I needed to take care of while the car was being serviced