Joseph is very helpful and explained inspection results. My car tires need to be replaced and provided various options.
9/28/2025
Jill K. VERIFIED CUSTOMER
Service was terrible from Courtney.
9/28/2025
Marla B. VERIFIED CUSTOMER
I'll watch for it. The only thing that is a little off is that my phone never works in the Toyota building. So I appreciate the video and stuff with the work detail and being able to see but I can never see it until after I'm out of the building.
9/27/2025
Jean F. VERIFIED CUSTOMER
Helpful and prompt
9/26/2025
Ann Z. VERIFIED CUSTOMER
Brianna was very knowledgeable and polite. Got me signed in and let me know what was going on with my vehicle thru the whole process.
9/26/2025
Michael G. VERIFIED CUSTOMER
Lacked any invoice review, multi point inspection review or new tire quote review. Obvious Courtney was new to her position and/or in training.
9/26/2025
Shirley F. VERIFIED CUSTOMER
Efficient and timely
9/26/2025
Robert B. VERIFIED CUSTOMER
Pam was friendly and very helpful
9/26/2025
Kathy R. VERIFIED CUSTOMER
I appreciate how quickly the service team was able to assessment car issues and communicate what was needed in a timely way.
9/26/2025
Jeanne B. VERIFIED CUSTOMER
Brianna did a great job answering my initial questions.
Telling me what to expect, taking down my information and then telling me what had been done when we were finished. She was cheerful and efficient, and I hope to work with her again.!
9/25/2025
Dawn H. VERIFIED CUSTOMER
Great experience
9/25/2025
Travis H. VERIFIED CUSTOMER
Great team at Mark Toyota!
9/25/2025
James P. VERIFIED CUSTOMER
It was a warranty job. You did not have the part in stock. (Understandable) I was not given a time frame when the part would be in. Not even a ballpark guess.
9/25/2025
Thomas R. VERIFIED CUSTOMER
Good job
9/25/2025
Sarah Anne. VERIFIED CUSTOMER
I usually have great service from Mark Toyota. This experience was an exception. The communication was spotty and the lack of certified mechanics meant weeks before I could get the car in, and then weeks for it to be fixed. A loaner car was not offered until very late in the process, and that offer came from Betty.
9/24/2025
Charles W. VERIFIED CUSTOMER
She was nice! Thank you
9/24/2025
Kay C. VERIFIED CUSTOMER
Okay
9/24/2025
Gary P. VERIFIED CUSTOMER
Very personable as well as knowledgeable
9/24/2025
Tom F. VERIFIED CUSTOMER
She as so informing. I think as really impressed with her