There was a long wait time today. My appointment was at 2:30 and my vehicle was not taken in for service until about 3:30. This is the first time this has happened and it was explained to me that some unexpected punctured tires had to be fixed on two other vehicles. I was able to wait until my auto was serviced, no problem.
10/16/2025
Stephen S. VERIFIED CUSTOMER
She was very friendly and competent. Couldn't ask for more than that.
10/16/2025
Lora C. VERIFIED CUSTOMER
Everything was taken care of and the manager of the shop was super great with all his help and the tech was able to pinpoint the issue and with his recommendation our vehicle was fixed ASAP. Thankyou.
10/15/2025
Scott P. VERIFIED CUSTOMER
Brianna did a great job communicating to me the status of my vehicle and repair costs. She made it a pleasant experience for me and I would gladly come back if/when service is needed again. Thank you!
10/15/2025
Alec M. VERIFIED CUSTOMER
Good service!
10/15/2025
Craig K. VERIFIED CUSTOMER
Great service visit!
Smooth drop off, quick service, friendly customer service
Thank you
10/15/2025
Vicki L. VERIFIED CUSTOMER
Courtney was very knowledgeable!
10/15/2025
David C. VERIFIED CUSTOMER
Unable to fix my problem after 10 day without a costly expenditure.
Thought Brianna did a good job dealing with my frustration.
10/14/2025
Julie Y. VERIFIED CUSTOMER
Very professional staff. They're efficient and trustworthy.
10/14/2025
Courtney K. VERIFIED CUSTOMER
Always great service!
10/14/2025
Veronica S. VERIFIED CUSTOMER
Courtney was very friendly and answered questions professionally. Very friendly attitude which is missing in our society now a days.
10/14/2025
Dale F. VERIFIED CUSTOMER
Treated well and enjoyed waiting room
10/14/2025
Richard H. VERIFIED CUSTOMER
Toyota parts not on hand, i.e. engine air filter not in stock
10/12/2025
Dakota P. VERIFIED CUSTOMER
Low tire light was still on when I left
10/12/2025
Katherine L. VERIFIED CUSTOMER
When I picked up my 2020 RAV4 you told me to take it to a body shop because the trunk(hatch)hinges is riveted—It’s NOT.my 79 year old dad(retired bodyman)fixed it in 10 minutes the hinges IS NOT riveted it was BOLTED. Toyota has had an issue with the hatch hinges since 2014 thru 2021. Why wasn’t I given the upgrade part(hinges).
10/12/2025
Joan B. VERIFIED CUSTOMER
Very disappointed. On my 10000 mile check up they got a bad reading on my battery. I came in again because they had to run a certain test. They said at that time they would see if it’s okay after my next appointment. When I was checking out they wanted to charge me. I told her I would not. She said her is your copy and turned C around and walked out. She didn’t go over the work they did on my car. Not anything like my other visits.
10/12/2025
Thomas J. VERIFIED CUSTOMER
Would like to know why the engine light went out before brought it in on Friday no response to that and why did the service warning went out 4 days before it was to come in before app
10/12/2025
Norbert W. VERIFIED CUSTOMER
Very nice to work with
10/11/2025
Steven P. VERIFIED CUSTOMER
Very friendly, covered everything well
10/11/2025
Melissa S. VERIFIED CUSTOMER
Very helpful in understanding everything. Provided great communication.