Everything was great as usual. Noticed some new people at the service desks but Brianna was running around taking care of everyone's questions, thought it was pretty impressive since I haven't seen her for any of my previous oil changes
10/10/2025
Warren S. VERIFIED CUSTOMER
I originally booked an appointment for Friday at 1. At 10 on Friday I was told there was a double booking and I needed to reschedule. Rescheduled for Tuesday at 1. On Saturday I was called again and told it was double booked again and rescheduled for 4:30. Quite frankly I don’t believe either one and not sure I should trust Mark again
10/9/2025
Jessie A. VERIFIED CUSTOMER
I was rescheduled from August to September because the person who scheduled me didn’t allow enough time for what was needed. Then I wasn’t told you were having a tire special until I arrived for my appointment in September only to be rescheduled again. I have over an hour drive and had taken the day off of work for my 3 hour appointment. I finally arrived a little early for my appointment to get new tires today and waited over 2 hours because you only have 1 machine to realign the tires. I had left work early so I have missed a lot of work for this and was just frustrated with all of it.
10/9/2025
Colette O. VERIFIED CUSTOMER
It would be more satisfying if Mark toyota would have a bodyshop like Wausau has.
10/9/2025
Justin T. VERIFIED CUSTOMER
I much more appreciated the old version of multi point inspections and getting a much more detailed, multi-paged copy with a detailed summary of the inspection results.
10/9/2025
Bonnie H. VERIFIED CUSTOMER
Appreciated Breanna's detail and suggestions of my service
10/8/2025
Richard D. VERIFIED CUSTOMER
Always have had good service at Mark Toyota????
10/8/2025
Peggy R. VERIFIED CUSTOMER
Questions I asked were answered abruptly with me having to ask for more information. I had a flat tire repaired and any other time during my many years of driving I was shown what had pierced the tire. When I asked she said “nail”. I don’t believe she had any idea what had happened. When I asked what the hazardous waste was for she said whatever they use, even paper towels…
10/8/2025
Bernard K. VERIFIED CUSTOMER
PAM
WAS great.
10/7/2025
Teri B. VERIFIED CUSTOMER
Courtney was very helpful and informative. You are fortunate to have her working for you.
10/6/2025
Richard H. VERIFIED CUSTOMER
I had an appointment to get side panel on driver seat. Set this appointment 3 weeks ago. Brtween then and Oct. 4th. I cslled to see if i could get oil change and tire rotation added to my appointment. Was told this would be added. When i arrived for appointment on the 4th, all i got was oil and tires. No set addressed.
10/6/2025
Peter B. VERIFIED CUSTOMER
Polite, helpful and timely. Thank you!
10/5/2025
Kelly G. VERIFIED CUSTOMER
Easy peasy
10/5/2025
Gary G. VERIFIED CUSTOMER
Very good job ,we gave them a drive to Chicago. A OK Thanks.
10/4/2025
John K. VERIFIED CUSTOMER
Excellent service
10/4/2025
Randy B. VERIFIED CUSTOMER
My appointment took way too long!
10/4/2025
Dylan M. VERIFIED CUSTOMER
She was great and very accommodating! I really appreciated her working with me so I could work with them since they were short staffed! 10 out of 10!!
10/4/2025
Jim A. VERIFIED CUSTOMER
Excellent service
10/3/2025
Tom C. VERIFIED CUSTOMER
Kept me informed and addressed all my questions. Thanks