Courtney was very courteous and professional. She walked out to the bay as I drove in, which I felt was welcoming, hospitable, and respectful of my time.
10/24/2025
Phil K. VERIFIED CUSTOMER
Ok
10/24/2025
Susan S. VERIFIED CUSTOMER
Well done!
10/23/2025
Doreen N. VERIFIED CUSTOMER
I asked to have the Maintenance reminder that comes up on my vehicle’s dashboard updated at the appointment so that it would no longer display. That wasn’t done and it is still displaying a message that my car needs maintenance even though I serviced the car. This is usually done every time I get my car serviced so I assume someone forgot to do it. It’s just something I really appreciate gets done. Now I’ll have to make a separate trip in to get this updated/fixed.
10/23/2025
Jon S. VERIFIED CUSTOMER
Great service and very professional.
10/23/2025
Barbara K. VERIFIED CUSTOMER
Brandon was professional and courteous. He worked diligently to solve the problem.
10/22/2025
Suzanne B. VERIFIED CUSTOMER
Brandon was friendly and knowledgeable.
10/22/2025
Michael H. VERIFIED CUSTOMER
very good job.....
10/22/2025
Jeannine H. VERIFIED CUSTOMER
Very pleasant
10/22/2025
Susan H. VERIFIED CUSTOMER
The service was timely and they did a great job re-coating my car. The receptionist was amazing and made me feel very important! Thank you!
10/22/2025
Megan S. VERIFIED CUSTOMER
Brianna was kind and professional. Great customer service!
10/22/2025
Beverly S. VERIFIED CUSTOMER
Car was left in metric. Had to drive back to get it switched back to normal. So much bother for an old lady who is suffering from a bad stroke.
10/22/2025
Jill K. VERIFIED CUSTOMER
Brianna was friendly and answered all my questions. I like the texts with updates, but also like being walked to and from the service area to waiting area. Just a really nice touch. Thank you!!
10/22/2025
Rob W. VERIFIED CUSTOMER
Outstanding service as always. Just wish you had tundras on the lot when I was buying. I would have bought from you vs in Madison.
10/21/2025
Andi G. VERIFIED CUSTOMER
when i picked the highlander up. It drifted to the right I went back to the. Dealership, but no have the time to deal with the problem so now I have to make another trip back
10/21/2025
Dave C. VERIFIED CUSTOMER
Friendly, professional service as always.
10/21/2025
Jane B. VERIFIED CUSTOMER
Brandon was professional and very nice to work with.
He gets my highest praise. Cares about the person he is
Servicing.
10/21/2025
Dustin C. VERIFIED CUSTOMER
Well, I wasted a day because someone online set up an appointment thru text and email, Then only to show up to my appointment and find that no one had a clue what I was talking about. The in office customer service was great, but for no one to take any responsibility,and to kinda make me feel like it was my fault, was bs. It's nice to get fit into a different appointment, but I hope this was a one time incident.
10/21/2025
Joanne G. VERIFIED CUSTOMER
She was prompt, kind and explained everything well. My only complaint is that she called me "hon." I think that is patronizing and am turned off by it. Unfortunately, it is pervasive in the service industry. Please do your part to make it stop.