Brianna was pleasant. Have no problems getting vehicle in for oil/tire rotation. Anything else, you have to wait for a month or Toyota suggests taking your vehicle to Wausau for quicker service.
11/4/2025
Christine H. VERIFIED CUSTOMER
Bandon was very professional and explained everything clearly.
11/4/2025
Kay M. VERIFIED CUSTOMER
Courtney was very pleasant. She and Betty facilitated getting my vehicle detailed. I don't know the technician that did the actual exterior detailing but it turned out beautiful
11/3/2025
Kyle W. VERIFIED CUSTOMER
The problem was not fixed the way it was described. Looks like it was touched up with a finger nail brush and not buffed out to make smooth. Then what looks like a piece of scotch tape placed over it not even clear. Air bubbles under the tape will still allow moisture and probably further damage the body of the truck
11/3/2025
Rebecca H. VERIFIED CUSTOMER
Great people
11/1/2025
Paula P. VERIFIED CUSTOMER
I had an appt for Oct 17. I arrived on time but was told the tech was running close to 2 hrs behind. I couldn’t wait because I had a 3+ hr drive ahead of me with a dinner commitment. So, I was rescheduled to today. I was informed I need new brakes and tires. Pam told me there was a current sale on but ended today so I was not able to purchase tires on the deal. She told me it was a great deal and they were so busy. Thanks, just what I wanted to hear! I asked her if it was possible to still purchase the tires since I would have purchased them earlier in the month had my appt occurred. She said no and there was nothing that could be done about it since the tires are gone nationwide and can’t even order tires. So, I am disappointed and will look elsewhere for tires.
11/1/2025
Carla F. VERIFIED CUSTOMER
Consistently Best Professional Service by Brandon & any/all team members - love it!
10/31/2025
Greg S. VERIFIED CUSTOMER
Good service
10/31/2025
David S. VERIFIED CUSTOMER
Appreciate the prompt service
10/31/2025
Jim A. VERIFIED CUSTOMER
They did not turn the “maintenance required” message off
10/31/2025
John F. VERIFIED CUSTOMER
I like my new tires, and cookies.
10/30/2025
Patricia N. VERIFIED CUSTOMER
She was nice. Didn’t have much contact with her. She checked us in and then let us know by text our vehicle was done. Payed the bill by credit card and we left.
I did ask if I needed to get the lug nuts tightened after 50 miles and she said no that they( Toyota) doesn’t do that.
When we got to the car we went to the car wash and then stopped for lunch in Steven’s Point we looked at the tires, they were full of white grease and the rims were also. That was disappointing. Five more minutes to clean off the grease would’ve been appreciated.
10/29/2025
David H. VERIFIED CUSTOMER
Ms. Spring was very helpful with our process with the extend warrenty with All State . She helped us she is a great employee for Toyota Mark Motor. She should be consider for your EMPLOYEE of the month.
10/29/2025
Delores S. VERIFIED CUSTOMER
Friendly young man and told me about the time it would take. Waited comfortably in the lounge.
10/29/2025
Kevin W. VERIFIED CUSTOMER
Very efficient.
10/29/2025
Micheal E. VERIFIED CUSTOMER
I was pleased with the service however it took longer than I expected. I understand that things happen that can't be forecast, however communicate the delay. Makes delays a lot easier to understand
10/29/2025
Kenneth M. VERIFIED CUSTOMER
Taking 90 minutes or so for a scheduled oil change seemed a little much!
10/29/2025
Warren S. VERIFIED CUSTOMER
They took care of all the previous issues with my car
10/29/2025
Tamyra S. VERIFIED CUSTOMER
Pam is always pleasant, friendly, and informative
10/29/2025
Randy K. VERIFIED CUSTOMER
Kind,, courteous ,knowledgeable listen to my concerns.