The digital report we received was very cool. I liked being able to accept or deny recommended services. I did not expect there to be a charge for $168+ in diagnostics. That was not communicated to me at anytime in the scheduling, drop-off, or recommended service phone call or text. It was a shock to me that I thought I would owe $600 and it came to greater than $800. I never asked about a diagnostic charge. I wish I wouldn't have said anything about the brakes and then when the multi-point inspection took place during the oil change came back with brakes, then I could have agreed to service and avoided paying an unnecessary diagnostic fee. Thank you for listening to my comment.
11/22/2025
William A. VERIFIED CUSTOMER
All good, nicely done.
11/22/2025
Jody G. VERIFIED CUSTOMER
She (Brianna) was the sweetest nicest and honest sales lady. I was very impressed with her professionalism. Thankyou so much have a great day.
11/21/2025
Susan S. VERIFIED CUSTOMER
I think it is too long to wait for an appointment to repair my car. Service today was great.
11/21/2025
Marla B. VERIFIED CUSTOMER
Great job! Thank you for the exemplary service!!
11/21/2025
Ashley P. VERIFIED CUSTOMER
Brianna was very helpful.
11/21/2025
Gary U. VERIFIED CUSTOMER
Very satisfied
11/21/2025
Douglas B. VERIFIED CUSTOMER
Brianna was very nice upon arrival, listened to our input, and gave feedback to our concerns.
11/21/2025
Robert M. VERIFIED CUSTOMER
Work was done as scheduled. All people were friendly and helpful and answered all questions
11/20/2025
Janice D. VERIFIED CUSTOMER
I think Noah was trying his best but wasn't comfortable with the computer software yet. A very nice young man.
11/20/2025
Sophie G. VERIFIED CUSTOMER
N/A
11/20/2025
Richard H. VERIFIED CUSTOMER
This visit left us with a good feeling that care and concern regarding proper service to our CROWN Was was completed . Will be looking forward to coming to MARKS for service.
11/19/2025
William C. VERIFIED CUSTOMER
Smooth, quick, work was well done.
11/19/2025
Kathleen K. VERIFIED CUSTOMER
Friendly service.
11/19/2025
Judy A. VERIFIED CUSTOMER
Yes, very satisfied. Thank you.
11/18/2025
Colleen C. VERIFIED CUSTOMER
Went smooth!
11/18/2025
Tucker H. VERIFIED CUSTOMER
I really appreciate being reached out to about my previous feedback, and Mark motors correcting the issues I had with my last visit.
11/17/2025
John S. VERIFIED CUSTOMER
I didn't find the staff particularly friendly on this visit.