The young lady at the counter was super sweet! Very friendly and professional. I think her name was Brianna but not sure
9/11/2025
Adam M. VERIFIED CUSTOMER
Everything was great
9/11/2025
John E. VERIFIED CUSTOMER
Very busy day for service. All is well.
9/11/2025
Jeffery E. VERIFIED CUSTOMER
Courtney was very grumpy and seems exasperating at my being there. She informed me that the technician could not replicate my issue so I told her exactly what was happening and she loudly sighed. She went back and then returned 20 or so minutes later. When I entered the service desk area another employee was standing in the way complaining loudly about another coworker and did not move out of my way. I had to squeeze around her to get to the desk. Courtney then told me there was nothing wrong. And that I should try an Apple cord. I looked up a USB to USB-C cord to attach my phone and discovered Apple does not make that specific cord. They only make USB-C to USB-C cords. So basically my Apple CarPlay will continue to randomly disconnect. I have never had a bad experience at Toyota and have purchased 8 cars from you and only get oil changes with you. And after today, I am not sure I want to come back.
9/11/2025
Dennis G. VERIFIED CUSTOMER
Great job
9/11/2025
Heidi S. VERIFIED CUSTOMER
Difficult issue; bad design that they need to deal with. Thanks
9/11/2025
Marcos S. VERIFIED CUSTOMER
I came in to get my 20,000 mile Toyota Care Checkup. I was also having issues with four-wheel drive. To which when I would activate four-wheel drive, there would be grinding and when I would turn it would be really hard to turn and the truck will just stop. So when I went into too high again it took a while before I would activate and as it would activate it would make a loud dropping sound as if something fell out of the truck and hit the ground. But when I took it in they said that's normal which to me pretty sure it is not normal. So after I got home I tried to put it in four wheel drive again and it's still rattled grinded and stopped driving when I tried to turn. Now they say there is nothing wrong but if something does happen to this truck because of that reason I am not liable because Plover Toyota said there was nothing wrong with the truck.
9/10/2025
Vicki J. VERIFIED CUSTOMER
I absolutely LOVE Mark Toyota and have for 13 years! In fact today, I had a wonderful conversation with Kim Barton. Likely we will trade in our beloved Toyota Camry for a NEW RAV4 Hybrid XLE!
9/10/2025
Lillian P. VERIFIED CUSTOMER
thank you
9/10/2025
Ann Marie. VERIFIED CUSTOMER
Rhe lady who checked me in was very nice! I LOVE the cookies! Comfortable lounge to wait in. Time for service was as stated. Not sure if they still give out free car wash coupons, but this time nothing g was gangi g l. My rear view mirror like previous service visits.
9/10/2025
Gerald S. VERIFIED CUSTOMER
Pam did an excellent job answering all my questions. I will be making an appointment for new tires. Thank you all.
9/9/2025
Bruce C. VERIFIED CUSTOMER
Great and fast service
9/9/2025
Renee G. VERIFIED CUSTOMER
Friendly, fast, efficient! And a great waiting area. I sat right next to the fireplace. ????
9/9/2025
Susan G. VERIFIED CUSTOMER
Courtney did a great job.
9/7/2025
Robert L. VERIFIED CUSTOMER
Whatever you are paying her, it isn't enough.
9/6/2025
Joe S. VERIFIED CUSTOMER
You guys marked my PSI for all four tires at 35. Right after I left shop the pressure light went on. Two tires we're at 32 psi, One tire was at 31 PSI and the other tire was at 30 PSI. Also one hubcap was barely on and one of the tabs were cracked off! Complete BS! Because of this I will not be taking my car back for brakes or anything else in the future! If your team can't even put the correct amount of air in my tires and are careless with my car then there is no way I would trust them with anything else!
9/6/2025
Pam B. VERIFIED CUSTOMER
Allways satisfied. Happy with the speed that it is completed in
9/6/2025
Roberta A. VERIFIED CUSTOMER
She was super helpful finding the right people to answer additional questions. Very upbeat.
9/5/2025
Thomas M. VERIFIED CUSTOMER
Job well
9/5/2025
Jeff R. VERIFIED CUSTOMER
Yes, everything went smoothly, Ms. parks said she did not receive my reply to the text of the additional cabin filter. The waiting time could have been less if the link worked correctly. She did a great job!