I was completely satisfied with the level of service that was provided by Chauncey Levy. Every time I go to JM Lexus, it’s always been a professional and positive experience. Chauncey is always there to help anytime I need questions answered or just a good laugh! Chauncey is the best! I highly recommend him!
5/19/2026
Surelys P. VERIFIED CUSTOMER
I took the vehicle to get checked at a tire store right after the inspection and the car DOES have the run flat tires! That misinformation, given to my by 2 people had me spinning all afternoon
5/18/2026
Bruce K. VERIFIED CUSTOMER
Adrian was highly professional a client centric. He was transparent and responsive to our timing needs
5/18/2026
Deon L. VERIFIED CUSTOMER
Yes.
5/18/2026
George D. VERIFIED CUSTOMER
Excellent service. She was the best. Very thoughtful.
5/18/2026
Maria E. VERIFIED CUSTOMER
Wendy was amazing. Now I have a go to person for service.
5/18/2026
Mary S. VERIFIED CUSTOMER
Excellent service.
5/18/2026
Not Provided. VERIFIED CUSTOMER
Maico provided great service and was very friendly. Highly recommend!
5/18/2026
Keisha B. VERIFIED CUSTOMER
Joe is loyal, honest, and trustworthy He's the Best‼️
5/17/2026
Jacqueline T. VERIFIED CUSTOMER
Keep the good work.
5/17/2026
Keshara M. VERIFIED CUSTOMER
Joe, is the BEST! That’s my guy!
5/17/2026
Timothy V. VERIFIED CUSTOMER
Juana was excellent. He was very timely had my vehicle serviced very quickly
5/17/2026
Keith H. VERIFIED CUSTOMER
Once again amazing experience!
5/17/2026
Martin R. VERIFIED CUSTOMER
Only wanted to sell me 4 new tires
Not interested in the battery
And alternator
5/17/2026
Greta F. VERIFIED CUSTOMER
I don’t know who Matthew O’Brien is. He did not perform any service for me.
5/17/2026
Walter L. VERIFIED CUSTOMER
Daniel and the service dept are a large part of my reason for buying Lexus
5/16/2026
Jill L. VERIFIED CUSTOMER
Great
5/16/2026
Tiffany D. VERIFIED CUSTOMER
Shedrick is outstanding. I have been servicing my Lexus vehicles with JM for over 4 years and I take the 1.5 hour drive to JM because of how amazing he is to work with. He is kind, understanding, professional and beyond helpful. The work is done quickly, and every concern addressed upfront. For as long as I retain my Lexus, and even in the event of a trade in, I will continue to service my Lexus at JM, thanks to Shedrick.
5/16/2026
Pauline N. VERIFIED CUSTOMER
Louis. Was amazing. Helped me so much I found very informative and helpful