The service techs refuse to inflate the tires to manufacturer specs. This has occured every time I have service. Omar does great job, but the techs remain obstinate and ignore my request.
4/23/2026
Heather M. VERIFIED CUSTOMER
Shedrick was thorough and thoughtful as always. His service is really appreciated in this current climate.
4/23/2026
Maria P. VERIFIED CUSTOMER
Luis and your entire organization were great thanks. Great service from your organization creates loyal customers.
4/23/2026
Susan C. VERIFIED CUSTOMER
Daniel is always so friendly and has a way of expressing himself that gives me, the customer, a feeling of confidence and shows me his love of JM Lexus. Thank you, Daniel, for the efficient service and excellent customer service!
4/23/2026
Aslanbi Z. VERIFIED CUSTOMER
Dashboard was dirty after front speaker installation.
4/23/2026
Ray W. VERIFIED CUSTOMER
Mr Todd was a pleasure to work with.
4/23/2026
Paul G. VERIFIED CUSTOMER
Maico is excellent very professional
4/23/2026
Richard S. VERIFIED CUSTOMER
Keep Señor Lamas happy. Excellent Service Writer!
4/23/2026
Rene C. VERIFIED CUSTOMER
Any comment
4/23/2026
Jensen T. VERIFIED CUSTOMER
Hello, we drove the Tx to Tampa over the weekend and the noise from the driver side seem to have gotten worse
4/23/2026
Christine P. VERIFIED CUSTOMER
Shedrick did an excellent job to keep me informed and to provide excellent service.
4/22/2026
Joe L. VERIFIED CUSTOMER
Excellent servicr
4/22/2026
Serhii S. VERIFIED CUSTOMER
Everything is perfect
4/22/2026
Roberta S. VERIFIED CUSTOMER
Thank you
Excellent sevice
4/22/2026
Joanne P. VERIFIED CUSTOMER
Wendy Fermin was a very kind and
Professional Service Agent.
JM Lexus personnel take excellent care of my
Lexus Car. Thank you.
4/22/2026
Sharon B. VERIFIED CUSTOMER
Always a pleasure and satisfied with my service at JM LEXUS. Thank you.
4/22/2026
Gregory L. VERIFIED CUSTOMER
Peter was great. Professional and personal. Great hire for JM Lexus! Greg Laboy.
4/22/2026
Barton O. VERIFIED CUSTOMER
Throughout my history as an extremely satisfied repeat customer your service & courtesy remain consistent.
Juan Obando goes the extra mile as do the rest of your team, and his dedication is gratefully appreciated.
4/22/2026
Barbra P. VERIFIED CUSTOMER
Maico is FANTASTIC! Best service rep I’ve ever had! I will return to JM forever, bc I’ll never own anything but a Lexus. But Maico I will request every time!
4/22/2026
Henrietta S. VERIFIED CUSTOMER
Chauncey is very professional and knowledgeable of his job. Extremely satisfied with my visit and the care he provided for me.