Always good service
Omar great job as usual
Your car wash was broken
8/12/2025
Fahad B. VERIFIED CUSTOMER
Thank you
8/12/2025
Ralph C. VERIFIED CUSTOMER
I said to the appraisal only because this a brand new TX we purchased 5 months ago. I would to receive an appraisal for 2024 RX500H
8/12/2025
Tamir Z. VERIFIED CUSTOMER
Good Job!
8/12/2025
Jonathan C. VERIFIED CUSTOMER
Mr Levy is always great continuously for at least the last half decade
8/12/2025
Magaly T. VERIFIED CUSTOMER
Always appreciate the care and service, very helpful and fair regarding different car Iissues on both of my vehicles
8/12/2025
Kevin M. VERIFIED CUSTOMER
By far the best service check up we ever received on our cars
8/12/2025
Daniel T. VERIFIED CUSTOMER
JM Lexus is the best! Always takes great care of my ride and a smooth and convenient experience for me. Omar was super helpful!
8/12/2025
George G. VERIFIED CUSTOMER
Thank you for great, professional service
George
8/12/2025
Robert K. VERIFIED CUSTOMER
Very, very professional
8/12/2025
Dylan J. VERIFIED CUSTOMER
Chauncey was accommodating and helpful every step of the way
8/12/2025
Gregory T. VERIFIED CUSTOMER
Carlos Nunez is a great service adviser. We are never disappointed with our interactions with him. He is helpful and listens to our concerns. Thank you Carlos.
8/12/2025
Phyllis B. VERIFIED CUSTOMER
I was not informed my car was ready. I finally went down to the main desk to see what was happening with my car. I was advised it was ready but Leo was out to lunch. Another dealer went to look for my papers and found it on Leo’s desk.
Lexus use to always wash your car but this was not done. Lexus service has deteriorated.
8/12/2025
Vanessa L. VERIFIED CUSTOMER
Excellent customer service is the cornerstone of any successful business, built on genuine care, active listening, and a commitment to meeting each customer’s needs. It goes beyond simply providing a product or service—it’s about creating a positive, memorable experience at every interaction. Xavier Allen provided me with exceptional service by responding promptly, communicating clearly, showing empathy, and resolving my concerns with professionalism and respect. Great customer service anticipates needs, exceeds expectations, and leaves customers feeling valued and appreciated. When done consistently, it not only fosters trust and loyalty but also turns satisfied customers into enthusiastic advocates for the brand.
8/12/2025
Stacy P. VERIFIED CUSTOMER
Glenn was great!
8/12/2025
Phyllis H. VERIFIED CUSTOMER
Fast service but the car wash was not good.
8/12/2025
Barry H. VERIFIED CUSTOMER
Carlos always does a great job! He explains everything and keeps in touch.
8/11/2025
Rose L. VERIFIED CUSTOMER
Joseph was so professional. I really appreciate the way that he provided the service. I would recommend the company to other families and friends.
8/11/2025
Patricia B. VERIFIED CUSTOMER
I thank you so much. The service was great and very fast and everybody was so polite I really enjoyed my experience, Luis made me feel right at home! Thank you so much, JM Lexus
8/11/2025
Ha T. VERIFIED CUSTOMER
Joseph is always a pleasure to work with from beginning to end. Thank you!