Daniel was great, very knowledgeable and took time to explain everything well. Highly recommend
9/11/2025
Martha R. VERIFIED CUSTOMER
Joe is an excellent professional , always willing to help customers in the best way !
9/11/2025
Trudy B. VERIFIED CUSTOMER
Nothing against Chauncey but was given a quote on pricing to replace front breaks and was told after that the cost was almost double. Very disappointing
9/11/2025
Lucas B. VERIFIED CUSTOMER
Carlos makes the JM experience exceptionally!!
9/11/2025
Alan M. VERIFIED CUSTOMER
Leo Cisneros is an Excellent service advisor and I will request his advice anytime I require service at J/M Lexus. Leo listened to my questions and answered with much knowledge about the car. I greatly appreciate all of his advice. Leo advised I get loaner car since my car would take two days to service, and he called me to tell my car would be ready on the second day. I appreciate Leo’s effort helping me service my fantastic 2016 ES350( my second one). Many thanks to Leo and the technician.
9/11/2025
Stephen W. VERIFIED CUSTOMER
Knowledgeable friendly and professional
9/11/2025
Esther O. VERIFIED CUSTOMER
They did a good job and they made it easy for me. The customer service was amazing and encouraging. Thanks ????
9/11/2025
Danovan B. VERIFIED CUSTOMER
Wendy was the best service advisor I have to get there. She was just very good at our job. I would definitely recommend here to anybody.
9/11/2025
Manuel H. VERIFIED CUSTOMER
Carlos is the best ambassador J M Lexus has. He has a can do attitude and cares about his clients by providing the highest level of service. He is a tremendous asset and a major reason why I only buy Lexus vehicles from J M Lexus.
9/11/2025
Caili H. VERIFIED CUSTOMER
Great service as usual
9/11/2025
Natalie W. VERIFIED CUSTOMER
Great service!
9/11/2025
Marcia S. VERIFIED CUSTOMER
Excellent service
9/11/2025
Steve K. VERIFIED CUSTOMER
Carlos was outstanding!
9/11/2025
Olessia S. VERIFIED CUSTOMER
Joe is the best professional help in JM Lexus.
For the couple times hi was helping us with the service!
Huge Thanks!
9/10/2025
Benay D. VERIFIED CUSTOMER
The business card should be magnetic so I could put it on my refrigerator and then it would be accessible for my next service visit
9/10/2025
Iris P. VERIFIED CUSTOMER
ADrain was very professiional.
9/10/2025
Merline D. VERIFIED CUSTOMER
Job well done. Thanks to Mr. Anderson!
9/10/2025
Alicia S. VERIFIED CUSTOMER
Wendy is very courteous and respectful and does her work with pride which leaves me requesting her services whenever possible.
9/10/2025
Marie H. VERIFIED CUSTOMER
I’m with Lexus almost 33 years I ALWAYS AND HOPEFULLY ALWAYS WILL GET IMPECCABLE SERVICE AND IVE HAD OTHER LUXURY VEHICLES AND SORRY TO SAY THE SERVICE NEVER COULD COMPARE WITH LEXUS THEY SELL GREAT VEHICLES BUT THEY LACK IN THE SERVICE ALL THE WAY AROUND THE SERVICE DEPARTMENTS, THE “ATTITUDES” THE IN GENERAL “COLD” VIBE WITH CUSTOMERS LEXUS TO ME “WINS TOPS ON ALL LEVELS CUSTOMER SERVICE , CUSTOMER TREATED LIKE THEY ARE “ALL” IMPORTANT,BEAUTIFUL SERVICE AREA BEAUTIFUL SHOWROOM BEAUTIFUL LOUNGE WAITING AREA BUT I AM VERY DISAPPOINTED IN TWO THINGS FIRST I WISH YOU WOULD PUT BUDDAH BACK WITH THE LITTLE WATERFALL OUTSIDE PATIO ON ROOF THAT WAS SO SO PEACEFUL AND BEAUTIFUL AND SO “ZEN” WE ALL NEED THAT AND I KNOW BECAUSE OF COVID YOU STOPPED THE SANDWICHES AND MUFFINS AND BAGELS AND THE TWO NICE LADIES BEHIND THE COUNTER I REALLY “WISH “ YOU WOULD BRING ALL THAT BACK AND GIVE CAR CUSTOMERS A TICKET OR CARD TO SHOW TO BE ABLE TO GET A SNACK OR A LITTLE BREAKFAST !!! ????????❤️❤️❤️❤️PLEASE!