A great asset to your company!!! A real pleasure to work with.
10/15/2025
Allison L. VERIFIED CUSTOMER
Joe is professional,respectful, informative, and he has a positive personality. I'm grateful that he is my service advisor. I would definitely recommend Joe to my family and friends.
10/15/2025
Shirl S. VERIFIED CUSTOMER
Key still doesn’t unlock trunk or doors. Have to put key into lock and turn. This is third time and not fixed right. Very disappointed. Have someone call me as this is a safety problem for me and I can’t use trunk for groceries etc.
10/15/2025
Delva L. VERIFIED CUSTOMER
Service was good.Diego Restrepo was excellent.
10/15/2025
Karen P. VERIFIED CUSTOMER
John was totally accommodating in repairing my new Lexus and getting it returned to me in a timely fashion.i went to get gas for the first time and the mechanism would not open!! He reached out when the car was towed there, communicated once the problem was addressed and when the car was to be returned. My husband, who also has his 4th new Lexus, just had major surgery and John was extremely sensitive to my wanting to have my car repaired as quickly ae possible. Although this was an inconvenience for me John was extremely professional and a pleasure to deal with. Many thanks.
10/15/2025
Jeffrey T. VERIFIED CUSTOMER
Daniel was great, helpful and not too pushy for additional service. He was able to secure a loaner for me which made a huge difference for me since the work could not be completed on the anticipated day. Thank you Daniel!
10/15/2025
Michele P. VERIFIED CUSTOMER
Carlos Nunez and Wendy were fantastic knowledgeable polite and very professional
10/15/2025
Alnise L. VERIFIED CUSTOMER
NA
10/15/2025
Joel S. VERIFIED CUSTOMER
A great job! Thorough! Prompt! Knowledgeable! TY
10/14/2025
Debra N. VERIFIED CUSTOMER
Chico is wonderful ! He got me in and out fairly quickly
10/14/2025
Dale S. VERIFIED CUSTOMER
Customer service is unparalleled
10/14/2025
Bonnie D. VERIFIED CUSTOMER
My Service Rep, Delilah, was the greatest. She kept in touch with me & explained everything
10/14/2025
Robert R. VERIFIED CUSTOMER
Great service great advisor.
10/14/2025
Michele D. VERIFIED CUSTOMER
I’m not sure I know who Matthew O’Brien is, but I do know that Jose did a fabulous job wiring my front and back camera
10/14/2025
Tery M. VERIFIED CUSTOMER
Great customer services always
10/14/2025
Morey K. VERIFIED CUSTOMER
Excellent communication
10/14/2025
Peter D. VERIFIED CUSTOMER
Chauncey was outstanding. This was my first interaction. My previous advisor has retired. I was very impressed with Chauncey’s thorough approach and respectful demeanor. He is a tremendous asset to JM Lexus. I feel confident and comfortable moving forward with Chauncey as my advisor.
10/14/2025
Liliana A. VERIFIED CUSTOMER
Carlos Núñez i knows very well the word customer service . He is greatb
10/14/2025
Nykeetress M. VERIFIED CUSTOMER
Chauncey was extremely professional and he provided Great customer service!