Wendy was very polite and professional. She made sure I was informed about my vehicle.
11/6/2025
Marie H. VERIFIED CUSTOMER
Well I’m a 33 year customer of JM LEXUS THERE ARE NOT TOO MANY IF ANY TIMES I AM “NOT “ satisfied with the service or I wouldn’t be such a long time customer! So yes I’m satisfied
11/6/2025
Viola B. VERIFIED CUSTOMER
Omar always takes care of any issues I may have. Great service.
11/6/2025
Kathleen F. VERIFIED CUSTOMER
Job well done and efficiently
11/6/2025
Marlene G. VERIFIED CUSTOMER
Joe was EXCELLENT!!! Very professional, friendly, and efficient everything was explained clearly. Very satisfied Every service agent should take a page from Joes’s book
11/6/2025
Francine R. VERIFIED CUSTOMER
Joe was knowledgeable, easy to talk to and came out to my car to demonstrate a few things about my car. I appreciate his attention to detail. I will definitely ask for him the next time I need my car serviced.
11/6/2025
Carol F. VERIFIED CUSTOMER
Justin is both patient and kind, knowledgeable and warm. He’s a credit JM Lexus.
11/6/2025
Susan K. VERIFIED CUSTOMER
Adrian was polite, patient and efficient. He answered all my questions satisfactorily. He was professional and friendly. I will ask for him the next time I call Lexus for service.
11/6/2025
Laura L. VERIFIED CUSTOMER
Sam made me feel better about my relationship with JM Lexus again.
I will ask for him in the future.
11/6/2025
David N. VERIFIED CUSTOMER
This was my first time visiting the J M Lexus Service Center. Everything was well organized, and everyone I encountered was very friendly and helpful. I
Was there for the 25K routine maintenance for my 2024 RX350h. No problems were identified, and my car was returned to me washed, vacuumed, and in perfect condition.
11/6/2025
Leon R. VERIFIED CUSTOMER
Everything was excellent!
11/6/2025
Barbara S. VERIFIED CUSTOMER
His name was not Mathew it was Isaiah
11/6/2025
Nada S. VERIFIED CUSTOMER
I am very happy with service that Chauncey has provided me and have the utmost confidence with his recommendations. Nada S
11/6/2025
Donna M. VERIFIED CUSTOMER
Wendy is always great!
11/6/2025
Fenee R. VERIFIED CUSTOMER
Joseph is an amazing Service Advisor!He consistently provides “Five Stars” World Class Customer Service! Joseph is knowledgeable regarding Lexus vehicles, personable, personable, conscientious, and goes above and beyond with customer satisfaction!
11/6/2025
Orly B. VERIFIED CUSTOMER
Sam was amazing and kept me updated throughout the time that my car was in service. He provided excellent service
11/6/2025
Skye E. VERIFIED CUSTOMER
John is my favorite service advisor. Always enjoy working with him. 10/10
11/6/2025
Sammy D. VERIFIED CUSTOMER
Received wrong key for another car. Person after me also got wrong key. I should have been escorted to my car.