Kristine was knowledgeable about the work needing done. Very froendly and personable. She is an excellent service rep!! This is an outstanding dealership. All my work on the Santa Fe has been done here where I bought it back on March 8, 2019.
3/20/2026
Sherri C. VERIFIED CUSTOMER
Thank you for a great experience.
3/19/2026
Anastasia S. VERIFIED CUSTOMER
Great information and service
3/19/2026
Ashley M. VERIFIED CUSTOMER
Thank you. Service was quick and great.
3/18/2026
Monica B. VERIFIED CUSTOMER
Dylan gave me background information on my issue. Helped me better understand. I like my Tucson but it is way more electronically sophisticated than I am used to. Dylan gave me great background info.
3/18/2026
Joseph K. VERIFIED CUSTOMER
I sure do appreciate the fast, professional, friendly service. In and out in one day, Thank you, Dylan and Crossroads Hyundai. They also did a complete vehicle inspection, at “no charge”. Outstanding. Thank you for keeping my Palisade on the road. Joe.
3/14/2026
James C. VERIFIED CUSTOMER
Dylan was very helpful and knowledgeable
3/14/2026
Brooke G. VERIFIED CUSTOMER
I took my car in for a recall, which ended up being a larger job than first thought. Brett and all of the service team were super professional and patient with the process. They provided a loaner, that without, I couldn't transport my special needs daughter. I am thankful for Brett and his entire team!!!
3/13/2026
Rebecca D. VERIFIED CUSTOMER
My car looked beautiful after the detail. Thank you!
3/13/2026
Lila M. VERIFIED CUSTOMER
Professional
3/13/2026
Dana A. VERIFIED CUSTOMER
Wish you guys did a car wash after the service!
3/13/2026
Jacqueline C. VERIFIED CUSTOMER
Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.
3/12/2026
Ethan S. VERIFIED CUSTOMER
4 grand for simple things a quick lubewill do for 600 is unacceptable. Ive already gotten the 2000g if not more of parts that was recommended to me for 600$. This is solely for the management team to hear because this is just unrealistic to expect someone who barely gets by, like alot of people, to pay 4 grand for simple matinence. And to be charged 125$ to be told what I’ve already known, 125$ to just have someone look at my car and drive it not even take off any door paneling or have a real in depth inspection, feels unjustified and makes me very unsatisfied like I payed to hear what I already know.
Now please do not misinterpret my dissatisfaction with the prices and decisions made by management as me being discontent with the service provided by the techs. I am very satisfied with what they did do and how well they handled my car, as well as the friendly ness and help/ explanations from Cecil.
3/12/2026
Terrell P. VERIFIED CUSTOMER
Friendly, helpful and very easy to interact with.
3/11/2026
Donald W. VERIFIED CUSTOMER
I will for sure. Thanks
3/11/2026
Kim D. VERIFIED CUSTOMER
Kristine was an excellent service rep and explained upcoming services I should also plan on and why.
3/11/2026
Michael M. VERIFIED CUSTOMER
Kristine, at the service desk was very helpful.
3/10/2026
Thomas T. VERIFIED CUSTOMER
All staff were very courteous and pleasant to work with.
3/10/2026
Jodell H. VERIFIED CUSTOMER
This is nothing against Cecil, but a wash and vacuum would be greatly appreciated with service. I believe I was actually told that was included by my salesman when I leased the vehicle ????
3/10/2026
Erving V. VERIFIED CUSTOMER
Great service as always expected. Super nice team including Cecil who has always been above and beyond even when I show up unannounced has always been helpful and in a timely manner