Dylan gave me background information on my issue. Helped me better understand. I like my Tucson but it is way more electronically sophisticated than I am used to. Dylan gave me great background info.
3/18/2026
Joseph K. VERIFIED CUSTOMER
I sure do appreciate the fast, professional, friendly service. In and out in one day, Thank you, Dylan and Crossroads Hyundai. They also did a complete vehicle inspection, at “no charge”. Outstanding. Thank you for keeping my Palisade on the road. Joe.
3/14/2026
James C. VERIFIED CUSTOMER
Dylan was very helpful and knowledgeable
3/14/2026
Brooke G. VERIFIED CUSTOMER
I took my car in for a recall, which ended up being a larger job than first thought. Brett and all of the service team were super professional and patient with the process. They provided a loaner, that without, I couldn't transport my special needs daughter. I am thankful for Brett and his entire team!!!
3/13/2026
Rebecca D. VERIFIED CUSTOMER
My car looked beautiful after the detail. Thank you!
3/13/2026
Lila M. VERIFIED CUSTOMER
Professional
3/13/2026
Dana A. VERIFIED CUSTOMER
Wish you guys did a car wash after the service!
3/13/2026
Jacqueline C. VERIFIED CUSTOMER
Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.
3/12/2026
Ethan S. VERIFIED CUSTOMER
4 grand for simple things a quick lubewill do for 600 is unacceptable. Ive already gotten the 2000g if not more of parts that was recommended to me for 600$. This is solely for the management team to hear because this is just unrealistic to expect someone who barely gets by, like alot of people, to pay 4 grand for simple matinence. And to be charged 125$ to be told what I’ve already known, 125$ to just have someone look at my car and drive it not even take off any door paneling or have a real in depth inspection, feels unjustified and makes me very unsatisfied like I payed to hear what I already know.
Now please do not misinterpret my dissatisfaction with the prices and decisions made by management as me being discontent with the service provided by the techs. I am very satisfied with what they did do and how well they handled my car, as well as the friendly ness and help/ explanations from Cecil.
3/12/2026
Terrell P. VERIFIED CUSTOMER
Friendly, helpful and very easy to interact with.
3/11/2026
Donald W. VERIFIED CUSTOMER
I will for sure. Thanks
3/11/2026
Kim D. VERIFIED CUSTOMER
Kristine was an excellent service rep and explained upcoming services I should also plan on and why.
3/11/2026
Michael M. VERIFIED CUSTOMER
Kristine, at the service desk was very helpful.
3/10/2026
Thomas T. VERIFIED CUSTOMER
All staff were very courteous and pleasant to work with.
3/10/2026
Jodell H. VERIFIED CUSTOMER
This is nothing against Cecil, but a wash and vacuum would be greatly appreciated with service. I believe I was actually told that was included by my salesman when I leased the vehicle ????
3/10/2026
Erving V. VERIFIED CUSTOMER
Great service as always expected. Super nice team including Cecil who has always been above and beyond even when I show up unannounced has always been helpful and in a timely manner