Very quick to get my car taken care of. I have a two and a half hour drive there and back home so I was very pleased he took care of me.
5/29/2026
William C. VERIFIED CUSTOMER
Cecil was very friendly and professional and my update took less time than I expected.
5/29/2026
Brandon F. VERIFIED CUSTOMER
I was told the car wash would be a hand car wash, but I don't believe that it was because my vehicle was returned with the license plate bent. I definitely did not love that. The woman in the service department was wonderful. The two men could use improvement.
5/28/2026
Madison Y. VERIFIED CUSTOMER
Thank you guys so much! I appreciate you!
5/28/2026
Lisa B. VERIFIED CUSTOMER
Great customer service at the counter when dropping off and picking up. Fast, courtesy and great personality. Thank you Hyundai Crossroads. The best!
5/27/2026
Austin M. VERIFIED CUSTOMER
Kris was easy to work with and her follow-up was excellent!
5/27/2026
Deb G. VERIFIED CUSTOMER
excellent service advisor - friendly, knowledgable and helpful.
5/27/2026
Rebecca D. VERIFIED CUSTOMER
Service was great. As always.
You would think for somebody who spends $700 that I could get my car back with a clean windshield. Please take a minute to run the car through the car wash, clean the windshield before returning it to the customer
5/27/2026
Ashley W. VERIFIED CUSTOMER
Dylan was great to work with. He listened to my concerns of what was going on with my car and about getting work done (on a car with 202K+ miles) versus buying a newer car. And if getting work done, doing it within certain financial parameters. He gave an honest opinion of what needed to be done more immediately. I appreciate that a lot, as well as the great work service done on my Santa Fe at Hyundai!
5/27/2026
Chris J. VERIFIED CUSTOMER
Service was commplete a lot faster than I was told at check in! Waiting area was very comfortable.
5/27/2026
Elizabeth G. VERIFIED CUSTOMER
Great experience, oil change was done in a timely manner. I will be back!
5/24/2026
Leonardus G. VERIFIED CUSTOMER
Excellent team
5/23/2026
Steven L. VERIFIED CUSTOMER
My experience with the service crew was excellent. We ran into a few problems, but they were remedied and completed to my satisfaction. I don’t believe I would’ve gotten better service anywhere else. Everyone Chris, Dylan, and the other two which I don’t remember their names, All took it upon themselves to make sure that the process was completed to my satisfaction. Thank you.
5/22/2026
Margaret P. VERIFIED CUSTOMER
I brought my car down for service because the back up camera often shows a green screen that says “no camera signal received.” I left my car at 10-3, and the technician was unable to replicate the problem, so I still have the problem. It happens several times a week.
5/22/2026
Carole D. VERIFIED CUSTOMER
Kristen was wonderful as well as the technician that checked me out today. A great experience
5/21/2026
Sierra B. VERIFIED CUSTOMER
Dylan was very easy to talk to and helpful when I had a unique case of not only having to drop my car off, but also my keys were somewhere lost inside my car and he was very understanding impatient with me, which made me a lot less stressed as it was a overall crazy day really thankful for that
5/20/2026
Steven W. VERIFIED CUSTOMER
Service was top notch! Friendly & took care of me right away
5/20/2026
Janis M. VERIFIED CUSTOMER
Kris was wonderful! You should be grateful to have her as an employee, give her a raise! Car is probably a lemon, will have to trade it in, that is Hyundai's fault!
5/20/2026
Renee D. VERIFIED CUSTOMER
The vehicle is still doing the same thing h I brought it in for . Guess I’ll be looking to take her elsewhere . Where my concerns are actually met. You did not give me any information except it did not register a problem . When I know that there clearly is more then one issue you failed to find