Purchased a 2024 Sante Fe with Bluelink not connecting; Crossroads asked to schedule follow up appt to get it fixed and connected. Then charged $95.87 for the software update that should have been part of the point of sale process or covered under warranty. Bluelink fixed, but cost should have been on dealer, not customer.
3/24/2026
William M. VERIFIED CUSTOMER
Very professional and efficient service,
Thanks to the team!
3/23/2026
Bryan N. VERIFIED CUSTOMER
Very professional
3/23/2026
Kristin K. VERIFIED CUSTOMER
It would have been nice to have a little better communication of what was happening to my vehicle while it was there.
3/22/2026
Autumn K. VERIFIED CUSTOMER
Great warranty coverage
3/22/2026
Theodore S. VERIFIED CUSTOMER
I really appreciated his help and attitude.
3/21/2026
Julie H. VERIFIED CUSTOMER
I was extremely well taken care of! I’m brand new to the state of Colorado and to the city of Fort Collins and had a great deal of anxiety, making my first trip to your dealership. But it worked out so well, and everyone was so gracious and so nice it really made my day!
3/21/2026
Heather G. VERIFIED CUSTOMER
Great speedy service. I will be turning my car in at Crossroads when my lease is up in March 2027….and I expect a better deal than I got in Aurora on a new one! My sweet heart leased one for $100 less than I’m paying and I expect the same next go!
3/20/2026
Richard T. VERIFIED CUSTOMER
Kristine was knowledgeable about the work needing done. Very froendly and personable. She is an excellent service rep!! This is an outstanding dealership. All my work on the Santa Fe has been done here where I bought it back on March 8, 2019.
3/20/2026
Sherri C. VERIFIED CUSTOMER
Thank you for a great experience.
3/19/2026
Anastasia S. VERIFIED CUSTOMER
Great information and service
3/19/2026
Ashley M. VERIFIED CUSTOMER
Thank you. Service was quick and great.
3/18/2026
Monica B. VERIFIED CUSTOMER
Dylan gave me background information on my issue. Helped me better understand. I like my Tucson but it is way more electronically sophisticated than I am used to. Dylan gave me great background info.
3/18/2026
Joseph K. VERIFIED CUSTOMER
I sure do appreciate the fast, professional, friendly service. In and out in one day, Thank you, Dylan and Crossroads Hyundai. They also did a complete vehicle inspection, at “no charge”. Outstanding. Thank you for keeping my Palisade on the road. Joe.
3/14/2026
James C. VERIFIED CUSTOMER
Dylan was very helpful and knowledgeable
3/14/2026
Brooke G. VERIFIED CUSTOMER
I took my car in for a recall, which ended up being a larger job than first thought. Brett and all of the service team were super professional and patient with the process. They provided a loaner, that without, I couldn't transport my special needs daughter. I am thankful for Brett and his entire team!!!
3/13/2026
Rebecca D. VERIFIED CUSTOMER
My car looked beautiful after the detail. Thank you!
3/13/2026
Lila M. VERIFIED CUSTOMER
Professional
3/13/2026
Dana A. VERIFIED CUSTOMER
Wish you guys did a car wash after the service!
3/13/2026
Jacqueline C. VERIFIED CUSTOMER
Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.