Have always had great experience here at crossroads
8/14/2025
Nancy K. VERIFIED CUSTOMER
Prompt greeting, service done quickly.
8/14/2025
Samuel O. VERIFIED CUSTOMER
Dylan was very professional and courteous. He communicated well and made sure that all of my questions were answered and that my issues were taken care of.
8/13/2025
Jenny W. VERIFIED CUSTOMER
Brett was patient and kind through all my questions. He also helped me get my car out of a tight parking space!
8/10/2025
Christine U. VERIFIED CUSTOMER
Everything went smoothly. All my questions were answered.
8/10/2025
Anita B. VERIFIED CUSTOMER
I brought my car in for a motor repair. It was on warranty so it had to be inspected and approved. I received an initial call for this and was given an eta of 2 weeks. I asked if once it’s approved if i could have a loaner since that’s a long time to be w/o a car. He said yeah and he would let me know if it’s approved and if he gets a car in. Next call i get is him saying it’s approved and swapped out but now he needs a new belt and it’ll be another week and still didn’t check on a loaner car for me. When i picked my car up it had 2 rags the broken belt and their tools inside. Not only poor customer service but messy.
8/10/2025
Dale J. VERIFIED CUSTOMER
Please have your mechanics put settings back to the way they were when it was brought in
8/9/2025
Shawn I. VERIFIED CUSTOMER
Fast service, friendly staff
8/9/2025
Steve P. VERIFIED CUSTOMER
Dylan did a great job!
8/9/2025
Renee D. VERIFIED CUSTOMER
Was not expecting the recommendations on a very costly project. Nor the higher price then was told last time I had my car serviced.
8/8/2025
Stacie S. VERIFIED CUSTOMER
I was early and Dylan helped me first before he even got his coffee. That’s great customer service! Also grateful that I could schedule my car maintenance appointment so quickly! Thank you!
8/8/2025
Tim M. VERIFIED CUSTOMER
Nearly 1.5 hours for oil change. Too long; I'll be going elsewhere
8/8/2025
Jim D. VERIFIED CUSTOMER
Glad your phones aren’t answered by robots
8/8/2025
Keith M. VERIFIED CUSTOMER
Cecile was great to work with. Fast service and easy to schedule
8/7/2025
Jon L. VERIFIED CUSTOMER
Cecil was prompt and clear and helpful
8/7/2025
Dennis C. VERIFIED CUSTOMER
Nothing else
8/7/2025
Linda M. VERIFIED CUSTOMER
Brent was very helpful too.
8/6/2025
Barbara L. VERIFIED CUSTOMER
Your service people should put down floor mats when working on cars.
8/6/2025
James M. VERIFIED CUSTOMER
Came in for a hissing AC, it was slow to come down to temp and an oil change + tire rotation. I was quoted $200 and 2 hours. I was there 8 hours, and cost me over 600. Tried to get me to buy a $1800 hose, and you've somehow made my AC function worse than when I brought it in. The hissing is gone but now it doesn't get cold anymore. Pretty sure you guys didn't rotate my tires either. If you're going to spend an entire workday of time on something let them know so they don't spend it sleeping in your lobby.
8/6/2025
Mitzi J. VERIFIED CUSTOMER
Satisfied with service, although my white interior door handle and windowsill was left with black hand prints. I should be able to remove. Thank you!