Kristen was very helpful regarding several questions I had.
8/20/2025
Julie W. VERIFIED CUSTOMER
Brad was extremely professional during my visit today. He was very patient with a multitude of questions I asked him and was also. He was in constant contact with me in updating the events that were happening with my car. The servicemen were most efficient, as I was out of there in less than an hour and a half. I was a very happy customer!
8/20/2025
Kevin W. VERIFIED CUSTOMER
I'll come back
8/20/2025
Angela W. VERIFIED CUSTOMER
No thanks
8/19/2025
Kevin F. VERIFIED CUSTOMER
Wasted entire day. Car not even touched.Not sure how that is possible???
8/19/2025
Molly S. VERIFIED CUSTOMER
After 90 minutes I went back to the desk, my car was ready but I had not been notified. Each of the 4 tires had different pressure levels. Then about 15 minutes after I had left the dealership I received a text that my car was ready. It was a frustrating visit.
8/17/2025
Matthew S. VERIFIED CUSTOMER
Car was returned with damaged/missing charger cover that was present prior to work; and 18% charge which I was told by Hyundai representative that charge should be around 50% when unused for extended periods. Unsure of quality of test of work
8/16/2025
Kelly C. VERIFIED CUSTOMER
Only issue with our experience has nothing to do with Crossroads Hyundai. It has to do with Hyundai, and our all electric Kona and it’s random 12 volt battery draining problem that leaves us stranded with no rhyme or reason and apparently Hyundai has not figured out a cause over the course of 2 years of this problem being present with many electric Kona owners.
8/16/2025
Tony W. VERIFIED CUSTOMER
He did a great job and explained everything that needed to be done and ion future visits too.
8/16/2025
Stephen D. VERIFIED CUSTOMER
Easy check in and very polite service person
8/15/2025
Andrew V. VERIFIED CUSTOMER
Very courteous. Answered all my questions
8/15/2025
Cheyanne M. VERIFIED CUSTOMER
Great customer service
8/14/2025
Savannah J. VERIFIED CUSTOMER
Have always had great experience here at crossroads
8/14/2025
Nancy K. VERIFIED CUSTOMER
Prompt greeting, service done quickly.
8/14/2025
Samuel O. VERIFIED CUSTOMER
Dylan was very professional and courteous. He communicated well and made sure that all of my questions were answered and that my issues were taken care of.
8/13/2025
Jenny W. VERIFIED CUSTOMER
Brett was patient and kind through all my questions. He also helped me get my car out of a tight parking space!
8/10/2025
Christine U. VERIFIED CUSTOMER
Everything went smoothly. All my questions were answered.
8/10/2025
Anita B. VERIFIED CUSTOMER
I brought my car in for a motor repair. It was on warranty so it had to be inspected and approved. I received an initial call for this and was given an eta of 2 weeks. I asked if once it’s approved if i could have a loaner since that’s a long time to be w/o a car. He said yeah and he would let me know if it’s approved and if he gets a car in. Next call i get is him saying it’s approved and swapped out but now he needs a new belt and it’ll be another week and still didn’t check on a loaner car for me. When i picked my car up it had 2 rags the broken belt and their tools inside. Not only poor customer service but messy.
8/10/2025
Dale J. VERIFIED CUSTOMER
Please have your mechanics put settings back to the way they were when it was brought in