I was told that my tire needs to be replaced, and that it couldn’t be plugged. I went to the place I got my tires from, and nail was very small. It also didn’t need to be plugged. It seems like I was either about to get scammed or you guys don’t know what you’re doing. I also was told it was not safe for me to drive my car either. Do better because that was ridiculous
4/25/2025
Phyllis P. VERIFIED CUSTOMER
Excellent service
4/24/2025
Richard A. VERIFIED CUSTOMER
I don't like to do surveys
4/23/2025
Robert E. VERIFIED CUSTOMER
Everything went well 0
4/23/2025
Wanda H. VERIFIED CUSTOMER
Great caring staff
4/22/2025
Katrina P. VERIFIED CUSTOMER
My experience left a bad taste in my mouth about Nissan, your technicians, and vehicle service. So much so that I may never purchase another vehicle from **** Smith Nissan again.
4/20/2025
Nancy P. VERIFIED CUSTOMER
Thank you for your help. I am glad to be back driving a Nissan.
4/20/2025
Joseph E. VERIFIED CUSTOMER
I took my 2023 Rouge in for a required oil change and tire rotation
I was told by the service advisor that I had to replace all four tires and a battery due to they were both "low". I found this strange in that the car has 12203 miles and the last inspection was in order.she insisted that this was correct due to an inspection.
I have noticed on the visit that **** Smith Nissan has become a unwelcoming place since my last visit. Due to the unpleasant and unprofessional unprofessional attitude of your advisor, I have decided not to renewed any future leases or auto purchases in the future. I have leased and purchased numerous vehicles from your dealership in the past.
4/19/2025
Dawson W. VERIFIED CUSTOMER
Justin is the Lebron James of service advising nissans.
4/19/2025
Wanda J. VERIFIED CUSTOMER
Thank you1b
4/19/2025
Dorothy W. VERIFIED CUSTOMER
No comments at this time.
4/18/2025
Robbie D. VERIFIED CUSTOMER
She was very helpful identifying and issue with one of vehicles. We have our 2016 model still there waiting on feedback we hope to have in the AM.
4/18/2025
Debbie S. VERIFIED CUSTOMER
A+++++
4/17/2025
Patricia D. VERIFIED CUSTOMER
No one reviewed recommendations with me. I had a question, called around 12-1 but no one returned my call.
4/16/2025
Ronald M. VERIFIED CUSTOMER
Everyone was great!
4/16/2025
Anna M. VERIFIED CUSTOMER
Justin listened to my concerns about my car ! Once the initial 12 point inspection, Justin came promptly to explain the finding and the cost of repair ! I was very pleased ! Thank-you !!!
4/16/2025
John G. VERIFIED CUSTOMER
Always great service. Maddison is the best. My wife feels comfortable coming to **** Smith. Thank you!
4/14/2025
Richard W. VERIFIED CUSTOMER
Hello I actually bought my car at the Columbia location I just want to say that the Columbia location everybody was excellent Jermaine and Michael and Mack were very nice to me and very honest thank you
Richard