Thought it should be just a plug but had to get new tire but she was great.
5/8/2025
Christine B. VERIFIED CUSTOMER
Everything went great today. The scheduling was effortless. Time waiting was not long at all. Thanks Maddison for the great service once again!!
5/8/2025
JENNIFER B. VERIFIED CUSTOMER
I arrived to have a recall repaired on my vehicle. Upon arrival, I was told I would have to come back another day because when I scheduled my appointment ,the part was not ordered. I will have to reschedule for another day once the part arrives.
5/7/2025
Olga R. VERIFIED CUSTOMER
Very professional and courteous service
5/7/2025
Robert P. VERIFIED CUSTOMER
Thanks for the excellent service
5/6/2025
Donna M. VERIFIED CUSTOMER
Feel good about getting oil change and happy they made me aware of a recall. Reasonable price just a long waiting time but worth it
5/6/2025
Dennis B. VERIFIED CUSTOMER
Great service and guidance.
5/4/2025
Donna K. VERIFIED CUSTOMER
Justin was A+.
5/3/2025
Linda P. VERIFIED CUSTOMER
Justin was very nice as always and that's why I hope to always get him when I bring my truck to Lexington. I purchased my truck at St. Andrews only because when I bought it ask they had was that green and I didn't want to look like a park ranger. But I do love bringing my truck to Lexington verses the other for the friendless and attitudes.
5/3/2025
Joellen A. VERIFIED CUSTOMER
Excellent service!
5/2/2025
Wingards Nursery&Garden. VERIFIED CUSTOMER
Madison and the team kept me informed and repaired my armada. Taking it on a road trip today. It was a bit concerning, however, that a new transmission was required for a 4 year old car with 52,000 miles, that has been well taken care of,
5/1/2025
Scott R. VERIFIED CUSTOMER
I have already completed a survey at another site. I will just say that my service experience was horrible until Maddison Uppstrom got involved. Once she was present, everything went perfectly. She restored my faith in **** Smith Nissan and saved this customer for the company.
5/1/2025
Shelli L. VERIFIED CUSTOMER
Love the dealership and the service department!
5/1/2025
Dorothy P. VERIFIED CUSTOMER
Thank to the service rep..job well done
4/30/2025
Orlando D. VERIFIED CUSTOMER
The service was outstanding. I was kept abrest of my vehicles condition , thru the whole process, I'd recommend your dealership to friends and family. Totally satisfied!!!
4/30/2025
Rebecca M. VERIFIED CUSTOMER
I won’t know how pleased I will be with the work done, until we have a heavy rain. I think Niessan as a company not your dealership needs to do something about their sunroof. Anyway, ROBIN did an excellent job. She was very thorough very friendly, very knowledgeable and understanding. Carroll.
4/29/2025
Jadanna M. VERIFIED CUSTOMER
Justin and Madison made my appointment happen today,. I used the shuttle service to get home so my car could be looked at today, even though I stopped by assuming I would need to come back later. Your service department is very helpful, my husband also has a Nissan car, which we have received great service on
4/28/2025
Dana K. VERIFIED CUSTOMER
Justin was very good at keeping me informed about my vehicle and explained all that was needed ..
4/28/2025
Joseph N. VERIFIED CUSTOMER
Thank you, great job this morning
4/26/2025
Flora K. VERIFIED CUSTOMER
This was my first visit to the service department. Excellent experience .