My tire pressur3 was low and I did not received a check list for my service explaining the tire tread fluids filled etc.
6/14/2025
Teresa C. VERIFIED CUSTOMER
I did not get kept informed of what was happening with my car and they just emailed me the checklist and gave me paper to checkout. I am used to them coming out and asking me if something on the list I won’t done. I did not even see the email till I got home. Then I had to return to the Nissan dealership because of an issue with my cabin air filter, there was not very good communication
6/13/2025
Patricia C. VERIFIED CUSTOMER
Glad they had the part the day I needed it and replaced it quickly.
6/11/2025
Barbara A. VERIFIED CUSTOMER
The only bad thing was our wait time was 3 hours. We've never had to wait like that before. We are loyal **** Smith customers
6/11/2025
Nancy C. VERIFIED CUSTOMER
Robina was great and very pleasant to work with.
6/9/2025
Antonio R. VERIFIED CUSTOMER
Great customer service she went over the things that I need to be done to my SUV
6/7/2025
Evelyn T. VERIFIED CUSTOMER
I appreciate him taking such good care of my vehicle and putting on my new tires.
6/6/2025
Lawrence S. VERIFIED CUSTOMER
Jaclyn was very friendly and handled the whole procedure very well.
6/6/2025
Lara M. VERIFIED CUSTOMER
She was very nice. She called us several times to let us know about additional things that needed to be done to the car. Just really nice and thorough.
6/6/2025
Donald P. VERIFIED CUSTOMER
Robina Caulder was very pleasant and helpful.
6/6/2025
Monica A. VERIFIED CUSTOMER
Robina was really great! She was very professional and friendly and I enjoyed working with her.
6/5/2025
Sue B. VERIFIED CUSTOMER
Everyone so nice and knowledgeable!
6/5/2025
Daniel S. VERIFIED CUSTOMER
This service was great. The last service in January with another service rep definitely was not.
6/5/2025
Lisa C. VERIFIED CUSTOMER
The service team was excellent. Provided great service at a good price on the repair of my radar sensor.
6/4/2025
John R. VERIFIED CUSTOMER
Robina made it a delightful and carefree experience.
6/4/2025
Hope M. VERIFIED CUSTOMER
I am very upset with this service. Your representative doesn't even know anything about easycare program. Secondly told me to contact them myself. 3rd I think misrepresented my multi point inspection
6/3/2025
David H. VERIFIED CUSTOMER
Well taken care of. Thank you.
6/3/2025
Claude P. VERIFIED CUSTOMER
Everybody was nice and helpful . Ms.Robina Caulder was very nice. Thank you all.
6/2/2025
Christopher W. VERIFIED CUSTOMER
Jaclyn was extremely friendly and throughly explained everything about my service. I live an hour away from **** Smith and everyone there is a delight to work with. That’s why I keep making that drive when it’s time for service, the people are just fantastic and they do an excellent job servicing my Rogue.
5/31/2025
Beverly J. VERIFIED CUSTOMER
Robina was very helpful and courteous throughout my emergency tire situation.