This service was great. The last service in January with another service rep definitely was not.
6/5/2025
Lisa C. VERIFIED CUSTOMER
The service team was excellent. Provided great service at a good price on the repair of my radar sensor.
6/4/2025
John R. VERIFIED CUSTOMER
Robina made it a delightful and carefree experience.
6/4/2025
Hope M. VERIFIED CUSTOMER
I am very upset with this service. Your representative doesn't even know anything about easycare program. Secondly told me to contact them myself. 3rd I think misrepresented my multi point inspection
6/3/2025
David H. VERIFIED CUSTOMER
Well taken care of. Thank you.
6/3/2025
Claude P. VERIFIED CUSTOMER
Everybody was nice and helpful . Ms.Robina Caulder was very nice. Thank you all.
6/2/2025
Christopher W. VERIFIED CUSTOMER
Jaclyn was extremely friendly and throughly explained everything about my service. I live an hour away from **** Smith and everyone there is a delight to work with. That’s why I keep making that drive when it’s time for service, the people are just fantastic and they do an excellent job servicing my Rogue.
5/31/2025
Beverly J. VERIFIED CUSTOMER
Robina was very helpful and courteous throughout my emergency tire situation.
5/31/2025
Deborah E. VERIFIED CUSTOMER
Very nice customer service
5/31/2025
Melissa R. VERIFIED CUSTOMER
Representative was cold, unprofessional and there were communication issues.
5/31/2025
Reza A. VERIFIED CUSTOMER
As usual I have received a great customer service
5/30/2025
Owens S. VERIFIED CUSTOMER
The service and professionalism is greatly appreciated. Will return soon fir more service on my Titan.
5/29/2025
Ty B. VERIFIED CUSTOMER
Justin. Is courteous, pleasant and welcoming. The service was quick and perfectly reflective of the level of service that made me a loyal customer to the location.
5/29/2025
Richard G. VERIFIED CUSTOMER
I thought that I had a 7:30 am appt. for windshield replacement. I was there but the service crew was not ready for me. Someone dropped the ball - my insurance company (Travelers), my local agent, Safelite, or **** Smith Nissan. I wasted an hour driving in from the lake and then driving home.
A Safelite scheduler called me late afternoon yesterday to schedule an appointment for the window replacement at a downtown Columbia on June 2.
5/28/2025
Anna S. VERIFIED CUSTOMER
I was highly satisfied with the care and knowledge that was shown to me by Jaclyn. She is a wonderful asset to your team.
5/28/2025
Philip M. VERIFIED CUSTOMER
Thank you!
5/28/2025
Bryan T. VERIFIED CUSTOMER
Price doubled for an oil change. Have been customers since we bought the vehicle a few years ago, but will be doing it myself from now on or finding a reasonable price elsewhere.
5/26/2025
Linda C. VERIFIED CUSTOMER
She miss quoted me on everything time and price and treated me like it was my fault
Call me at the last minute to let me know my car wasn't going to be ready that day.when car was being delivered to me on a Saturday it still wasn't right warning lights coming on car pulling to one side and no compensation for my inconvenience