I'd be happy to give a survey of my experience with Jackie. She was very polite, professional and thorough.
5/22/2025
Robbin M. VERIFIED CUSTOMER
Jaclyn was very attentive! Enjoyed working with her.
5/22/2025
Susan F. VERIFIED CUSTOMER
I have a 2007 Xterra that occasionally needs extra love. Madison, Justin and the service team have always delivered service on time and without repeat visits and keep an eye on all the necessary upkeep. I’m very happy with the service and confident in their assessments and repairs.
5/21/2025
Lydia G. VERIFIED CUSTOMER
Justin was very kind and helpful.
He took time to help with carplay and
show me how to use! Very satisfied!
Thank you
5/21/2025
Rickie J. VERIFIED CUSTOMER
So far so good
5/21/2025
Lisa L. VERIFIED CUSTOMER
We had to wait 5 days for corporate to decide to install the stereo that was ordered 3 months ago. We dropped off our car on Thursday afternoon & the work was finally completed the next Tuesday. Due to previous commitments i had to be out of town & therefore am having to rent a car at my own expense for an additional 4 days. I believe corporate Nissan should be happily paying for all of the rental made necessary if only for the inconvenience it caused us while they took their time decided. It is unlikely that we will buy Nissan again through no fault of **** Smith of Lexington
5/20/2025
Cheryl S. VERIFIED CUSTOMER
Thanks for doing a great job!
5/20/2025
Linda M. VERIFIED CUSTOMER
Thank you Robin and thank you Nissan thank you manufacturing of Nissan and the workers. I appreciate a job well done.
5/20/2025
Jeffery M. VERIFIED CUSTOMER
Great job
5/18/2025
Sheila G. VERIFIED CUSTOMER
Friendly, polite and professional agent.
Very comfortable room andgood service.
5/17/2025
Amanda H. VERIFIED CUSTOMER
He was great but I am concerned with the front axle leak I was told about last time I was there. I mentioned it to him and he said that sometimes they can seal themselves after awhile. I wasn’t sure how true that was.
5/16/2025
Rita C. VERIFIED CUSTOMER
The service was great today.
5/16/2025
Tim E. VERIFIED CUSTOMER
I am not really sure how there can be a leak bad enough to drip from all around the sunglasses case and soaked the lining all around it. Yet your tech cannot find where is leaking. I feel uncomfortable that I have to pay for a special leak company to come in and find it, when the car is still under warranty.
5/15/2025
Glenda B. VERIFIED CUSTOMER
Everyone was extremely nice and professional. I will definitely get my next Nissan from you guys.
5/14/2025
Nicholas S. VERIFIED CUSTOMER
Ms. Robina was excellent to work with. I missed the name of the young man who told me the service was complete, but he was also friendly. The waiting area was comfortable and nice to spend time in.
5/13/2025
Leslie W. VERIFIED CUSTOMER
Appreciate the service - do not like 3% fee for paying with credit card. If that continues you need to check for points/rewards balances automatically instead of relying on customer to ask.