Kimmi was very pleasant and efficiently took care of my service visit details.
5/17/2025
John M. VERIFIED CUSTOMER
She did agreat job. Will keep coming for service
5/17/2025
Nancy D. VERIFIED CUSTOMER
Quick service and friendly staff. Thank you.
5/17/2025
Samantha M. VERIFIED CUSTOMER
Wonderful experience!
5/17/2025
Inkyu A. VERIFIED CUSTOMER
Very efficient
5/16/2025
Richard R. VERIFIED CUSTOMER
Serena was Absolutely the Best.
5/16/2025
Michael Z. VERIFIED CUSTOMER
She and yinz were amazing! Thanks so much for keeping me safe!
5/16/2025
Keith H. VERIFIED CUSTOMER
I had new brakes, rotors and brake fluid last month and within a week, the brakes weren’t working making it very dangerous to drive. I was told to drop the car back off on May 2 and that I would have to leave it over the weekend as a part needed ordered and I was totally fine with that. I was told the following Monday or Tuesday (2 business days) tops. I was never called so I called the following Thursday and was told they were still waiting for the part. I asked for a loaner car but none were available. I finally received a text yesterday (May 14) that my car is ready. I work in Indiana, PA on certain days so I’m unable to pick it up until tomorrow. My wife was practically stranded for almost 2 weeks as I had to use her car during this time.
On another note, it is extremely difficult to schedule even routine maintenance for my Telluride at your shop. It’s mostly online and 1-2 months for an appointment. That combined with this last incident, I may look for another Kia dealer for my car maintenance.
5/16/2025
Faithann M. VERIFIED CUSTOMER
Thank you for great service!!
5/16/2025
Gregory W. VERIFIED CUSTOMER
Serena, as always, is incredibly helpful and knowledgeable.
5/15/2025
Cynthia K. VERIFIED CUSTOMER
I brought my Telluride in for inspection and ended up needing rear brake pads and rotors. I had to wait a little longer than expected and thought I'd be late for my job but the mechanic worked through his lunch hour to finish the work.Thank You! Serena kept me updated and provided excellent customer service.
5/15/2025
Nancy P. VERIFIED CUSTOMER
⭐️⭐️⭐️⭐️⭐️
5/15/2025
Marjory R. VERIFIED CUSTOMER
She did a great job!
5/14/2025
Francisco M. VERIFIED CUSTOMER
Excellent customer service
5/14/2025
Julie H. VERIFIED CUSTOMER
Serena’s service was excellent. She was friendly, explained everything well and went beyond in washing my car after a road trip with sticky bug residue!
5/14/2025
Deborah C. VERIFIED CUSTOMER
Fast and efficient service and Montana was an excellent service representative , I told him I’ll be back the next time the Kia needs to be serviced
5 stars!
5/13/2025
Kimberly T. VERIFIED CUSTOMER
I Called on Monday to hopefully get car inspection and they were able to fit me in.So great full. Thank you all.
5/12/2025
Julia M. VERIFIED CUSTOMER
Girl helped me with my car set up for phone. Thankful I know what I need now.
5/12/2025
Karen S. VERIFIED CUSTOMER
They took the amount of time I was told it would take to do the job. In fact may have been less time. Surprised the car was washed too. Saved me from doing it today.
5/11/2025
Anthony P. VERIFIED CUSTOMER
You did a recall and oil change in the tire rotation so I can say is I’m satisfied as now