Montana was very helpful, pleasant and welcoming. A very good experience.
6/6/2025
Julie C. VERIFIED CUSTOMER
The process described was exactly what I was told, and I was in and out in about 30 minutes!
6/6/2025
Donald S. VERIFIED CUSTOMER
Kim, and the service was fine. The problem is two-fold... waiting a month to get the car in and not being able to call a number and talk to a person. I have four vehicles (two Kias) and I have never seen a dealership that wants to send me a text instead of answering the fricking phone. Considering going to Kelly next time.
6/6/2025
John S. VERIFIED CUSTOMER
Engine replaced. Now A/C just blows hot air.
6/4/2025
Denise O. VERIFIED CUSTOMER
g.
6/4/2025
Kara H. VERIFIED CUSTOMER
I’m usually happy but this experience wasn’t the greatest. My appointment was at 830am- my car wasn’t taken back until almost 2. There were things needed for it to pass inspection and was asked if I could leave it because they didn’t have the brake pads. Fine no problem. Wasn’t called back until around 2 the next day and was told I may have had to wait up to three days for brake pads to come in which sounds insane. When I stated I couldn’t do that I needed my car then somehow brake pads were found. I also paid for tire rotation and I’m 99% sure that didn’t happen. I have a tire marked because it has a plug in it from a nail and and rim with a chip and the tires are both in the same spot as when I took it in. When you spend $1600 you would expect all services to be rendered. It seems as though everything else was done correctly and I am pleased with the other services that were provided.
6/4/2025
David S. VERIFIED CUSTOMER
Excellent thorough, prompt service.
6/2/2025
Matt P. VERIFIED CUSTOMER
Very professional
6/2/2025
Zachary H. VERIFIED CUSTOMER
Excellent service. Thanks!
6/2/2025
John O. VERIFIED CUSTOMER
I will send a video.
My number is ****-****-xxxx to discuss.
5/31/2025
Alice T. VERIFIED CUSTOMER
Always have a pleasant experience at the service department
5/31/2025
John P. VERIFIED CUSTOMER
Excellent customer service!!
5/31/2025
Kathleen W. VERIFIED CUSTOMER
The tire pressure information is displayed on my dashboard showing one tire is 30 psi, two are 31 psi and one is 32 psi. The information on the driver side door indicates all tires should be at 35 psi. I assume this needs to be corrected.
5/30/2025
Jessica F. VERIFIED CUSTOMER
Serena was very kind, thorough, and knowledgeable.
5/30/2025
Jeffrey W. VERIFIED CUSTOMER
Excellent service
5/30/2025
Jennifer M. VERIFIED CUSTOMER
Very informative and helpful
5/30/2025
Jayson M. VERIFIED CUSTOMER
Montana has been fantastic with my vehicle, attentive and communicative…I will comeback because of Montana