I appreciated that the team washed my car. However, without drying it, it got all spotty. Had to go rewash it.
8/9/2025
Joshua W. VERIFIED CUSTOMER
Appointment for 9am and left there at 11:50. Almost 3 hours for an oil change. This was unacceptable.
8/9/2025
Lanika H. VERIFIED CUSTOMER
I sad for a hour before my car got took in then it left at 3 came out at 4:20
8/8/2025
Mia S. VERIFIED CUSTOMER
It was a great experience, Serena was incredible helpful, warm, and friendly.
8/8/2025
Dana D. VERIFIED CUSTOMER
Very disappointed and will not recommend Jim Shorkey Kia.
8/7/2025
Gary D. VERIFIED CUSTOMER
Kimberly and the were amazing , thank you
8/7/2025
Peggy T. VERIFIED CUSTOMER
Serena is always thorough and professional, it's a pleasure to deal with her.
8/7/2025
Jessica L. VERIFIED CUSTOMER
Today service by Kimmie was exceptionally. Everything was done with a smile great explanation of the process and reschedule as quickly as possible.. and also like to thank the Mechanic that when I came in for the consumption change.- my ride was leaking, which was going to be a week later, but they thought of safety first and were able to get the warranty approval and radiator installed the same day- your team service team is overall exceptional. Thank you.
8/7/2025
Stuart D. VERIFIED CUSTOMER
Everything was very good. Serena did a great job. Very friendly, knowledgeable and helpful. The work on the car was completed in a timely fashion. My only disappointment is the mud guards that were installed. They are not what I expected or wanted. I want and expected guards that are long enough to keep tire spray from covering my rear window. These mud guards extend less than two inches below the fender and I doubt they will stop any tire spray, which is what mud guards are supposed to do.
8/6/2025
Mark S. VERIFIED CUSTOMER
I was kept up to date on service and potential proactive actions.
8/6/2025
Paige B. VERIFIED CUSTOMER
Kimmi was fantastic, and went above and beyond to squeeze my car in for a much needed oil change.
8/6/2025
Delaney W. VERIFIED CUSTOMER
This was the best experience I ever had!!
8/6/2025
Antonella R. VERIFIED CUSTOMER
Everything went really quickly and the woman that helped me was still nice lol even though I had a crazy morning and was late to my appointment which I know screws things up!
8/5/2025
Dennis L. VERIFIED CUSTOMER
Great service
8/5/2025
Heather F. VERIFIED CUSTOMER
Montana was very respectful and polite!
8/5/2025
Paul C. VERIFIED CUSTOMER
I was very satisfied with the way it went tent handled my car. He was efficient in polite and things were done in a very timely fashion. Thanks
8/5/2025
Timothy L. VERIFIED CUSTOMER
Very seamless and pleasant experience
8/2/2025
John P. VERIFIED CUSTOMER
Great communication to what was needed and very professional.
8/2/2025
Martha H. VERIFIED CUSTOMER
Loved your service rep. She was so nice and helpful! I’ve always had wonderful service at your dealership. Would recommend to anyone looking for a new or used car.