I came for TPMS malfunctioning and wait 5 hours 15 min just yesterday. And guess what I got same thing happened today. TPMS light on and come back to service
8/29/2025
Sue C. VERIFIED CUSTOMER
Montana is always very friendly. The gentleman who helped me check in was also very friendly. The inspection and oil change were done quickly! Even scheduling this appointment was easy and the woman on the phone was very friendly and helpful!
8/29/2025
Joy H. VERIFIED CUSTOMER
Very quick and thorough service. Everyone explained things to me .
8/28/2025
Anthony P. VERIFIED CUSTOMER
Montana was an excellent service advisor. Montana did a great job advising me of the issue, and getting it taken care of promptly. Thank you
8/28/2025
Paul K. VERIFIED CUSTOMER
Serena was friendly and professional
8/28/2025
Deepa S. VERIFIED CUSTOMER
Serena is always terrific to work with. Very efficient and pleasant.
8/27/2025
Michelle S. VERIFIED CUSTOMER
Serena was awesome. Very professional!
8/27/2025
Brian C. VERIFIED CUSTOMER
She was fast, professional, and courteous. She answered all my questions promptly and accurately…and asset to the service department!!!
8/26/2025
Arak F. VERIFIED CUSTOMER
Montana and I believe Josh were helpful and attentive. Extra thanks to Josh at the end with his help.
8/26/2025
Richard R. VERIFIED CUSTOMER
Serena is the best.
8/26/2025
Ronald B. VERIFIED CUSTOMER
Serena is the best she takes care of the people Very pleasant person
8/25/2025
Todd S. VERIFIED CUSTOMER
Serena has always been very helpful and I can tell she really cares about the customer experience. I’m grateful for her help.
8/25/2025
Kathleen C. VERIFIED CUSTOMER
Excellent, courteous service in a timely manner. Montana was great!
8/24/2025
Michael S. VERIFIED CUSTOMER
My car is still there. Braking system unsafe to operate.
8/23/2025
Elizabeth M. VERIFIED CUSTOMER
Thanks for the excellent service today and the ride to and from the shop!
8/22/2025
James M. VERIFIED CUSTOMER
As usual, Serena was very knowledgable, efficient and friendly!
8/22/2025
Jaime O. VERIFIED CUSTOMER
Our car was at the dealership for 18 days before anyone took a look at it. Not once did someone call and give us updates or even show concern for the inconvenience that this caused us. We had to constantly call to find out what was going on. After 18 days the car was looked at only to find out that it would be another 3-5 days since the part had to be ordered. I understand that things can come up and their can be staffing issues, but I did not feel there was any sense of urgency to try to fix a car that is needed daily by our family, This whole experience has left me with zero desire to ever buy a KIA again. I certainly will not be bringing my current KIA back to this location for any further service needs.
8/22/2025
Amanda A. VERIFIED CUSTOMER
Montana was great. He is always friendly and professional.
8/21/2025
Joseph A. VERIFIED CUSTOMER
I've never had any problems with your service department. My son bought the Kia optima there almost 5 years ago and my wife and I have bought two vehicles from sharky the Kia Sedona I have now and we purchased a Kia Sorrento. No problems with anyone.
8/21/2025
Dino M. VERIFIED CUSTOMER
Communication and worked on timely a plus. Thank you