They always keep me posted with the work that needs done and they are friendly and helpful and courtesies.
9/10/2025
Thomas F. VERIFIED CUSTOMER
Very happy with the service.
9/9/2025
Michelle M. VERIFIED CUSTOMER
Fantastic experience from beginning to end.
9/9/2025
Matthew P. VERIFIED CUSTOMER
Kimmy was wonderful and kept me informed of my vehicle's status throughout the entire process. Prompt service too.
9/9/2025
Tricia O. VERIFIED CUSTOMER
She is so wonderful to work with. Thank you Serena
9/9/2025
Kasey W. VERIFIED CUSTOMER
Serena goes over and above for her customers. She got answers and fought for a solution.
9/6/2025
Allison H. VERIFIED CUSTOMER
Kimmi is very personable. She makes sure you understand everything with your service.
9/6/2025
Amber H. VERIFIED CUSTOMER
Kimmi is the BEST service advisor. She is always prompt and does everything she can to make customers satisfied. She goes above and beyond every time my car is there.
9/4/2025
Anthony K. VERIFIED CUSTOMER
Serena was fantastic to work with and the work was done well and in a timely manner
9/4/2025
Phyllis H. VERIFIED CUSTOMER
The work was done even more quickly than Montana estimated. He was very helpful and friendly.
9/3/2025
Gerald W. VERIFIED CUSTOMER
Outstanding quick service
9/3/2025
Gordon T. VERIFIED CUSTOMER
Kimmi was courteous and efficient. Service was completed in a timely manner while I waited. Thank you!
9/3/2025
Suzanne G. VERIFIED CUSTOMER
I’ve been very satisfied with my experiences with Jim Shorkey Kia. However, I don’t recall interacting with anyone named Serena Martinez.
Thank
You, Renee (Suzanne)
9/2/2025
Michael H. VERIFIED CUSTOMER
Appreciate your help with my vehicle and transport to my PT appointment. Very appreciated.
9/2/2025
Richard W. VERIFIED CUSTOMER
Serena was very professional and knowledgeable about my service that needed complete on my KIA Soul. She clearly explained what work needed done before and after the work and she walked me to my car. Very nice work Serena????????????
8/31/2025
Peggy T. VERIFIED CUSTOMER
Serena is fantastic, she's professional, and knowledgeable.
8/30/2025
Michelle C. VERIFIED CUSTOMER
Serena is always great to deal with. Always smiling and kind! She makes the experience worth coming back there!
8/30/2025
James R. VERIFIED CUSTOMER
Super nice and kept me informed.
8/30/2025
Daniel G. VERIFIED CUSTOMER
Serena was great and while I was not happy that I had to pay for something that should have been covered by warranty, I realize that this is Kia’s fault, not Serena’s. I will think twice before ever again consider buying another Kia.
8/29/2025
Daniel K. VERIFIED CUSTOMER
Thanks to your Kia team starting my day it was a great feel to know you are a value customer, job well done & with kindness!! ????