Informed of progress during service. Appreciate
this during the service
5/5/2025
Kathleen A. VERIFIED CUSTOMER
Austin was exceptional to work with today. He was clear with all of the information and answered all of my questions as we discussed the service needed.
5/4/2025
Rebecca K. VERIFIED CUSTOMER
Austin was one of the most professional service representatives I have had at Ganley Toyota. He was a pleasure to work with
5/3/2025
John J. VERIFIED CUSTOMER
I booked my service appointment on line and was given the option to select 60k service based on my mileage. When I arrived at the service department I was told that the price online which was offered at time I booked my appointment was not available at the price stated on your website.
5/2/2025
Sam F. VERIFIED CUSTOMER
Austin was very professional and helpful. I wasn’t hustled to add other services that weren’t need like other Toyota Dealers.
5/2/2025
Lavonne N. VERIFIED CUSTOMER
He was very nice, courteous, and informative.
5/2/2025
Erica M. VERIFIED CUSTOMER
Aaron Cuervo provided excellent customer service, and the work order on my Toyota Highlander was completed satisfactorily. Thank you.
5/2/2025
Greg M. VERIFIED CUSTOMER
Lisa is very knowledgeable and pleasant.
5/1/2025
Donald B. VERIFIED CUSTOMER
I look forward to answering the survey. I assure you, your desperation will get highly marks. Dan Maloy in service, was extremely attentive to my concerns and needs.
5/1/2025
Sarah V. VERIFIED CUSTOMER
Lisa was ready for me, handled both jobs (yesterday and today) quickly and it was all done well. Z
5/1/2025
Luke P. VERIFIED CUSTOMER
Dan did an awesome job
5/1/2025
Timothy B. VERIFIED CUSTOMER
Lisa was great. I am just tired that after three trips they can't find the problem with my car.
5/1/2025
Mason F. VERIFIED CUSTOMER
Always excellent!! Dan is the best, always has the customers best to the fore front. A true asset to the Ken Ganley auto group! Five Star ⭐️⭐️⭐️⭐️⭐️
4/30/2025
TAMARA K. VERIFIED CUSTOMER
The original Toyota dealership that I went to was not interested in finding a problem with my vehicle. I was told by the supervisor in the service department that she was done and for me to feel free to take my vehicle to another dealership.
4/30/2025
Charles F. VERIFIED CUSTOMER
Dan and team were great from check in to check out!
4/30/2025
Gopal L. VERIFIED CUSTOMER
Extremely high price came up couldn’t do all services I plan for. I end up doing myself DIY work no choice.
4/30/2025
Maureen S. VERIFIED CUSTOMER
Dan seems very knowledgeable and was easy to work with. Service was done and in a timely fashion.
4/30/2025
Tessie T. VERIFIED CUSTOMER
AARON G. @ E. Market Toyota really cares about the customers need. Always smiles and makes me feel everything is going to be okay!
Very honest and answers questions.
Thanks!!!!
Aaron
4/30/2025
Jo D. VERIFIED CUSTOMER
Austin was great, answered all of my questions and took care of my car. He was both personable and professional !
4/29/2025
Joan M. VERIFIED CUSTOMER
Thank you Matthew Evans for fixing my battery issue and servicing my car. Thank you Lucas Kowcz for picking up my car and taking it to Akron Ganley Toyota for me and bringing it back all washed and clean and running well.
Joan Deuch