Bought a new key and fob for a Toyota camry. The bill came to over $350 which was very surprising as no one there ever told me what the price or estimate of the price was going to be. If I had known it was going to be that much I may not have bought the fob in the first place very, very disappointed with the professionalism of your service department.
10/17/2025
Jana S. VERIFIED CUSTOMER
Easy and convenient. Lisa was very professional and did a great job.
10/16/2025
Michael C. VERIFIED CUSTOMER
Friendly , curtious, very helpful
10/15/2025
Joseph P. VERIFIED CUSTOMER
After the years of being a customer of Toyota which includes buying and leasing cars, I find it a bit ridiculous to get charged for a tire rotation especially when the car needed to come in for a recall. The 2 year maintenance plan for leases should extend the life if the lease considering the car is owned by Toyota. Other car manufacturers offer better maintenance plans so it's disappointing.
10/15/2025
Tim G. VERIFIED CUSTOMER
The service department always comes through. Great group of people. Friendly and efficient. Thanks Ganley!
10/15/2025
Allison M. VERIFIED CUSTOMER
Dan Maloy takes excellent care of my Venza. He always answers my questions in a personable way. I believe I can trust service recommendations and feel confident in Dan's advice.
10/15/2025
Eddie M. VERIFIED CUSTOMER
I couldn’t be happier with my experience! Dan was extremely helpful and made everything easy, and Andy did an amazing job getting my car running perfectly. I left feeling confident and very satisfied with the service, thank you both for taking great care of me!
10/15/2025
Geraldine F. VERIFIED CUSTOMER
None
10/15/2025
William S. VERIFIED CUSTOMER
Solve problem quickly
10/14/2025
Dean D. VERIFIED CUSTOMER
Courtesy and warm treatment, technicians recorded and explained the services process They upgraded the lounge furniture, it’s nice and cozy
10/14/2025
Lindsay B. VERIFIED CUSTOMER
I had a 12:30 appointment for a recall fix that was expected to take 1–2 hours, but I ended up waiting over 3 hours with very little communication or updates. I understand delays happen, but it would have made a big difference to be kept informed instead of having to repeatedly ask for an ETA. I appreciate the work being done safely, but I left feeling frustrated with the lack of transparency.
10/13/2025
David K. VERIFIED CUSTOMER
Great service!!
10/12/2025
Reggie M. VERIFIED CUSTOMER
Great job done very polite
10/11/2025
Donae C. VERIFIED CUSTOMER
COMPLETELY AND ALWAYS SATISFIED WITH LISA AND GANLEY.
Yes, all CAPS.
10/11/2025
Rebecca B. VERIFIED CUSTOMER
Lisa was great.
10/10/2025
Abdul I. VERIFIED CUSTOMER
Aaron was great and very professional!
10/9/2025
Michelle C. VERIFIED CUSTOMER
Wonderful people and wonderful service! I highly recommend Ganley Toyota ❤️ I’d like to give a shout out to Lisa and Jesse; thank you!
10/8/2025
Patrick T. VERIFIED CUSTOMER
After paying &650.00 for service I think good customer service should have wash my car but did not.