Fred Anderson Honda Auto Repair Service

Eric was a great service advisor. he was very knowledgeable and met all of my standard needs. He gave me his personal contact information to reach out when I have any questions and he kept me in the loop about my vehicle.

Alexander took great care of my car and got me out in a timely manner! Very satisfied!

Lance was awesome, extremely efficient visit

Keith did an excellent job and was super helpful. I absolutely enjoyed working with him. He answered all my questions and all my needs. He was very knowledgeable and helpful. In the future I will definitely asks for him for all my services. He was incredibly and deserves to be recognized. Thank you so much Keith!

When I scheduled the service to be completed I was told that they would ensure a Sunday pickup since they close at 5pm on Saturday. When I arrived the service rep did not know anything about this and said he could leave my car outside with the keys in it. I told him that this is not what I was told when I booked the appointment. He then returned and said that he would have it done by 3pm Saturday and would call when they were close to being finished. Knowing that the service center closed at 5pm, I called a little after 4pm since I had not heard anything. When I called the service center said they did not have a status and they could not reach anyone. I received a phone call at approximately 4:30 pm saying that the car was complete. I arrive at approximately 4:50 pm and was told they were still finishing up and it would be another 5 minutes. 20 minutes later the vehicle was ready. I got in the car and started it; on first start there was a warning of fuel gauge system failure. After shutting the car off and restarting the warning went away. There was a gas smell in the vehicle, but I figure that they just finished and this would dissipate. When I got home and looked at my back seat it is covered in brown grease stains. After a day the car still smells strongly of gas to where all the windows have to be lowered when in the car. They did not replace the oil change sticker on windshield after service which isn’t a big deal, just letting you know. The quality control element was lacking and it is unacceptable to return a customer vehicle in this condition. I will be expecting a call to discuss expectations moving forward and how this situation will be rectified.

Always a pleasure working with Eric!

Excellent service

Brian was a nice gentleman who checked us in for our cat’s oil change and new wiper blade.

I appreciated getting in and out in under an hour

Thank you for taking care of me

Great Customer Service!

Very Happy with the service.profecional and Good service. Thank you !

Keith was great! I love that he knows about cars and can explain things in great detail.

Keith did his job professionally in handling the business at hand and yet showed himself also as a people person by engaging in conversation. Cool Guy. But I must admit with this nagging issue of warning lights I was most pleased that y’all got to the root of my problem. Thanks, moving in the right direction

Brian was great and very helpful

He’s awesome

Brian was great. We appreciate Fred Anderson Honda

Theodore had been a pleasure to work with.

Amazing

Theodore was very helpful and made the whole process super smooth. He's doing an excellent job.