Excelente servicio el asesor Santigo me atendió y gestionó de la mejor manera posible la solución de mi problema con el vehículo y en el menor tiempo posible
12/20/2024
James O. VERIFIED CUSTOMER
Cory was great to work with. Not being a mechanic I don’t know how installing a sway bar corrected the problems identified by others but the rattling in the front end has abated and my wife feels safe driving the car. If the noise returns I feel comfortable knowing Cory will want to know.
12/19/2024
Linda K. VERIFIED CUSTOMER
Very kind and pleasant and the wait wasn’t too bad
12/19/2024
Daniel A. VERIFIED CUSTOMER
A few weeks ago I spent over $4,000 after having my car towed to the dealership. Then earlier this week, my wife, who was at work, went out to start her car and she couldn’t. We had it towed again to you guys. I was then told we need a $380 battery. When I had the work done a few weeks ago I was told that the battery was fine. I asked if they would consider a discount on the battery and offered me a nominal 10% off that I accepted. All in all, I wish the root cause was completely addressed a few weeks ago. Thank you. Dan Auster
12/19/2024
James H. VERIFIED CUSTOMER
Great service.
12/19/2024
Mary W. VERIFIED CUSTOMER
Eric’s service was Excellent; listened to my concerns; explained what needed to be done on my car and why. Very helpful.
12/19/2024
Leandro S. VERIFIED CUSTOMER
This Honda dealership has some serious internal issues, they lack organization and control over their ordered parts, information from previous services is always missing, hours and hours of waiting, poor customer service overall.
The technical problems of the cars haven’t been solved yet, it’s been a year and every time they say they don’t have the parts to fix or repair what’s needed.
After visiting the unit for the 5th or 6th time in the last year and always having to explain all my complains again to different technician,, today I decided to escalate the situation to the branch manager.
I will never buy a Honda again or have my car served at this unit. Instead of listening to the client, they argue and try to prove your are wrong or lying, is very disrespectful.
12/19/2024
Marsha T. VERIFIED CUSTOMER
Great service!
12/19/2024
Chris B. VERIFIED CUSTOMER
Thank you Lance !
12/19/2024
Dana M. VERIFIED CUSTOMER
Alejandr was very professional, kind and helpful.
12/19/2024
Sheperd P. VERIFIED CUSTOMER
Wonderful!!! And offered to help with additional help that I need in the future! Excellent!
12/19/2024
Stephen B. VERIFIED CUSTOMER
Josh and Noah were great, but your process for greeting customers is not.
I’ve written before about this problem. You pull your car in. You see multiple
Service advisors behind the counter, and then NOTHING happens until you
flag one of them down.
If you ever wondered what it would feel like to be invisible, pull your car into
Fred Anderson and stand by your car. You’ll fun out!
Call me and we’ll discuss.
12/19/2024
Rebecca C. VERIFIED CUSTOMER
The service and experience was a lot better this time. Thank you so much Mariah for all your help.
12/19/2024
Rebecca Jean. VERIFIED CUSTOMER
Thanks, Mariah.
12/19/2024
Melvin W. VERIFIED CUSTOMER
Thanks for your help ????
12/19/2024
Sandra T. VERIFIED CUSTOMER
Everyone I had contact with were extremely helpful and courteous
12/18/2024
Tony M. VERIFIED CUSTOMER
I don’t know who Gregory Perry is. I only worked with Preston.
12/18/2024
John S. VERIFIED CUSTOMER
Thank you
12/18/2024
Katherine H. VERIFIED CUSTOMER
Satisfied as to service but had to wait over 2 hours.
12/18/2024
Michele S. VERIFIED CUSTOMER
As a women I feel safe coming to your establishment. I feel like you guys are going to keep it straight with me and that’s much appreciated!