Caleb Eubanks made me feel welcomed into Fred Anderson. Great experience!
8/13/2025
James B. VERIFIED CUSTOMER
A+ customer service
8/12/2025
Daniel B. VERIFIED CUSTOMER
I received a next morning appointment. Thought I had a bad battery. I didn’t. A software download, plus a no charge recall fuel pump, new oil and filters, and wheel alignments were performed as needed. Total cost was just a little more than a new battery! Brody was my contact, he stayed in contact during the day. I have driven odysseys of severe colors since 2002; same dealership. Good Team!
8/12/2025
Michael M. VERIFIED CUSTOMER
I have been a Honda customer for many, many years. And the changes FA brought to the local Honda dealer are good, except when you pick up your car.
Here is what happens EVERYTIME I come in. I go to the desk where my service advisor is - one of two things happens, he is either busy with another customer OR somewhere else doing something else. WHY do you not have a cashier to assist with the transaction. This is very frustrating - just ask your other customers.
8/12/2025
Amy L. VERIFIED CUSTOMER
Nick was great!
8/12/2025
Roger H. VERIFIED CUSTOMER
Good service nice people
8/12/2025
Yolanda G. VERIFIED CUSTOMER
Lance was awesome! Personable, pleasant and very efficient. He made sure that my car was taken good care of. Always a great experience at Fred Honda.
8/12/2025
David B. VERIFIED CUSTOMER
Great service, not a long wait.
8/12/2025
John S. VERIFIED CUSTOMER
Noah was excellent and they did a great job on my car
8/12/2025
Nicole M. VERIFIED CUSTOMER
Caleb was great help and on top of everything today. I was in an out with a loaner car and my car was completed in a timely manner.
8/11/2025
Martin B. VERIFIED CUSTOMER
Great customer service !
8/11/2025
Mary G. VERIFIED CUSTOMER
The whole experience was not streamlined.
8/11/2025
Carmenlita S. VERIFIED CUSTOMER
Great service experience!
8/10/2025
Mac A. VERIFIED CUSTOMER
I had to wait over two hours for my service appointment, the delay was due to a broken lift. I was completely understanding and it was okay because I didn’t need to be anywhere but it was inconvenient. I was appreciative of my service rep, she was very nice and did give me a discount because of the delay. While driving away my tire pressure sensor turned on so I feel like maybe not everything was checked. My husband had to check the pressure and fill the tires with air. I also thought that we still had a few free oil changes left but I think I was charged full price for this oil change.
8/10/2025
Susan E. VERIFIED CUSTOMER
Theodore made me feel special and he delivered extraordinary service. I was traveling to visit my father-in-law who is actively dying at the nursing home nearby and he offered a shuttle which I did not actually need my son pick me up. He was very thorough and was very friendly. He went above and beyond and should be praised for extraordinary, compassionate, kind, considerate and professional help in my time of need, I enjoyed the dumb dumb sucker which reminds me of my father-in-law. I am grateful for his extraordinary kindness to me. Please let his managers know how extraordinary he was on my experience.
8/10/2025
Monica C. VERIFIED CUSTOMER
She was great!
8/10/2025
John M. VERIFIED CUSTOMER
Very knowledgeable,courteous and professional!
8/10/2025
Jim E. VERIFIED CUSTOMER
Nick was very professional and courteous during my visit. Just like every experience I have had with your service team.
8/10/2025
James R. VERIFIED CUSTOMER
Brody was very professional
8/10/2025
Alvenia W. VERIFIED CUSTOMER
Broader was very pleasant and understanding i really enjoyed he took care of my needs