Completely satisfied with Lance and Matthew they were great. Just as a long time customer just feel like the labor prices have just gotten steeper and miss the perks that use to be available like free tire rotations if the tires were purchased there. I just wonder if the labor costs are based on the actual year of the car and actual man hours or some preset amount based on the type of job because I’m sure doing some jobs on a 25 year old car would be less labor intensive than the same type of job on a newer car. It would be nice to know if the labor charges are actually reflective of the actual labor required especially since my car is so old.
8/16/2025
Patricia B. VERIFIED CUSTOMER
Everything was handled very professionally. Lance was very personable. Service was completed quickly.
8/16/2025
Sergiu B. VERIFIED CUSTOMER
Overall great experience, I was able to watch online the work to be done and it was very informative. Mathew gave updates and helped me throughout the whole process
8/16/2025
Tonita P. VERIFIED CUSTOMER
I highly recommend Brody for any services. He was very knowledgeable and helpful with anything that I needed.
8/16/2025
Michael P. VERIFIED CUSTOMER
Great service!
8/16/2025
Summer G. VERIFIED CUSTOMER
Nick was very thorough and helpful!
8/15/2025
Inga E. VERIFIED CUSTOMER
Lance was wonderful
8/15/2025
Cynthia B. VERIFIED CUSTOMER
Wish you would bring back the free car wash. Everyone there is nice. They do a great job.
8/15/2025
Mark R. VERIFIED CUSTOMER
Outstanding service! Professional and quick was taken care of immediately upon arrival, which was nice as I had a short window of availability on my lunch hour. 10 out of 20 Service!
8/15/2025
James S. VERIFIED CUSTOMER
Caleb did an excellent job. I will request him for my next service.
8/15/2025
Sheila B. VERIFIED CUSTOMER
Excellent service!
Thank you:
8/15/2025
Pat L. VERIFIED CUSTOMER
Perfect!!
8/15/2025
Andrew W. VERIFIED CUSTOMER
Kayla was great
8/15/2025
Joe M. VERIFIED CUSTOMER
Alexander is very professional.
8/15/2025
Elbangelis O. VERIFIED CUSTOMER
Eric’s service was excellent!
8/14/2025
Cheryl D. VERIFIED CUSTOMER
Very straight forward, not misleading, friendly. Good communication, thank you
8/14/2025
Paula G. VERIFIED CUSTOMER
I was told when booking that the recall would take all day and that I would need to leave my vehicle. My appointment was at 8:15, got there at 8:14 through rush hour traffic in the morning. I live an hour away! I got a call at 9:55 that my car was ready! I had not even made it home! I was also told that the technician had reviewed my car with an estimate nearing $300 on items that “needed” repair and did I want them to do the suggested repairs! That would be NO! This is no reflection on the service I received from Eric, it is Fred Anderson that I was dissatisfied with. Your policy of trying to get money for unscheduled repairs to keep your techs busy. Please do not do this again!
8/14/2025
Beryl B. VERIFIED CUSTOMER
Alexander took great care of my car, which arrived via tow truck. He contacted me right away when the problem was diagnosed and when my car was ready.