I requested Nissan to look at wiper fluid while servicing my vehicle. They notice it was not keeping fluid and didn't mention this in the report nor told me until I got in my vehicle and tried to use wiper fluid. This is very disappointing and unsatisfactory for what I put in to Nissan. Please find away to get this corrected.
12/15/2024
Katie S. VERIFIED CUSTOMER
I had an appointment at 715am for an oil change, filter change, and tire rotate and balance and I was there until 10. 2 hours and 15 mins is excessive when I had a scheduled appointment. When I got in my car there was a cover for the filter on my dash and I had to wait for a service tech to come out it back on and told me a new guy worked on my car and forgot that…. Everything on my multipoint inspection was green today but last time I came for an oil change multiple were check in the yellow including my wiper blades and tire tread which I had not changed so makes me wonder if they even really check everything like I pay for. To me the whole experience was not worth 3 hours of my time and $307.
12/15/2024
Louana S. VERIFIED CUSTOMER
All services were exceptional today from I can visually see
12/15/2024
Traker M. VERIFIED CUSTOMER
Great
12/14/2024
April G. VERIFIED CUSTOMER
Great experience!
12/14/2024
Trelvin R. VERIFIED CUSTOMER
Thank you
12/14/2024
Debbie M. VERIFIED CUSTOMER
I would love to do the survey
12/14/2024
Levi M. VERIFIED CUSTOMER
Great Service
12/13/2024
Joyce W. VERIFIED CUSTOMER
He was very friendly.
12/13/2024
Amita P. VERIFIED CUSTOMER
Good service good employees
12/13/2024
Susana P. VERIFIED CUSTOMER
Merry Christmas . Alls well.
12/12/2024
Lovell S. VERIFIED CUSTOMER
The service was great, starting with making the appointment to pick up. Thanks!
12/11/2024
Michelle S. VERIFIED CUSTOMER
Daniel is always terrific. Keep up the great work. Thanks
12/11/2024
Ella W. VERIFIED CUSTOMER
Told different price on telephone by service dept , charged different price at checkout.
12/11/2024
Wardean H. VERIFIED CUSTOMER
George is always so cordial and outgoing. His willingness to help is above all others.
12/11/2024
Martin B. VERIFIED CUSTOMER
Always a great experience at **** Smiths. Thank you.
12/11/2024
Quintina G. VERIFIED CUSTOMER
great job
12/10/2024
Williams T. VERIFIED CUSTOMER
Okay.
12/10/2024
Iona C. VERIFIED CUSTOMER
Not good customer service. Needs to be trained on customer service, compassion & understanding the value of time of the customers.