Very pleased with the level of customer service received from Ricardo. His professionalism, knowledge and competence is truly an asset to your organization.
1/14/2025
Kent G. VERIFIED CUSTOMER
Ricardo is the Best
1/14/2025
Carl G. VERIFIED CUSTOMER
Kaitlyn was great, but I’m bothered by a code being in my car that was not there when I dropped it off and no one offered to try and turn it off after I brought it to their attention. I was told it is because I plugged an aftermarket code reader in???? (what) that isn’t a thing they are all aftermarket….she did take the code to the tech to ask him about it and he told me if there is no drivability issues it’s fine, but it’s not though because it shouldn’t be on if it wasn’t on when I dropped it off. I feel the technician could have at least pulled it back in to check or shoot fake me out and make me think you checked on it. I’m very frustrated with this.
1/14/2025
Kyle T. VERIFIED CUSTOMER
Everything was perfect.
1/14/2025
Tanya W. VERIFIED CUSTOMER
Some of the recommendations sent by the computer was a little questionable. Not to mention I would have rather someone explain to me the issue with my tire instead of getting a text with tire and mount for $284.94. I would someone come to me and show me a picture of the damage to my tire. It just seemed a little bit off to expect me to just approve work without knowing what the issue was.
1/14/2025
Jafet F. VERIFIED CUSTOMER
Mr. George was completely knowledgeable and very professional when it came to my service appointment. Last time I was there Ms. Dock also was very professional and knowledgeable. So far the two service advisors have gone above and beyond. Please continue the outstanding work but most importantly thank you for your excellent customer service.
1/13/2025
Percival H. VERIFIED CUSTOMER
Thank you
1/12/2025
Angelia C. VERIFIED CUSTOMER
Thanks for service!
1/12/2025
Lisa A. VERIFIED CUSTOMER
Kaitlyn and the entire service team was spectacular. It was our first visit and both of our Rogues had the 15,000 mile service. Kaitlyn was very professional, kind, and paid attention to detail. We really appreciated her and look forward to working with her again. Thanks for a great first experience!
1/11/2025
Everett V. VERIFIED CUSTOMER
Oil change was quick
Thanks to Kaitlyn
1/11/2025
Thedora A. VERIFIED CUSTOMER
Thank you
1/11/2025
Edna G. VERIFIED CUSTOMER
Job was well done Thanks
1/10/2025
Mary W. VERIFIED CUSTOMER
I generally don't use dealerships. In the past, their charges for the work done has been expensive and has taken a long time to complete. However, **** Smith has been the opposite. Also, they have been polite and the facility has been clean.
1/10/2025
Syliva W. VERIFIED CUSTOMER
My car is Infinity QX80 2020 the Atlas is not my truck.
1/9/2025
Iris J. VERIFIED CUSTOMER
Mark was very helpful in making my experience a success.
1/9/2025
Kathline P. VERIFIED CUSTOMER
Great, friendly, courteous service. Resolved my issues.
1/9/2025
Marcello F. VERIFIED CUSTOMER
Rick also is a Very Good Customer Service Representative. He initially processed the car in for Service today.
1/9/2025
Lycine H. VERIFIED CUSTOMER
I will stop by again for the new Oil Change Sticker for my windshield. Thank you.