Very well satisfied.Kaitlyn Dock was really nice and pleasant person.Thank you for service my vehicles.
1/3/2025
Contrina D. VERIFIED CUSTOMER
Great and efficient service.
1/1/2025
Shirley W. VERIFIED CUSTOMER
Good folks
1/1/2025
Jerrie T. VERIFIED CUSTOMER
Thank you for your attention to my vehicle
12/31/2024
Kristen M. VERIFIED CUSTOMER
I had a 7 am appointment for an oil change and tire rotation along with a few others. I received a few txts from **** Smith but nothing stood out that said click these links. I sat there until 9 am and finally clicked on those txts links and at 7:55 am the mechanic had completed his portion and was waiting on me to decide if I wanted to replace the tire. No one, not the mechanic or Kaitlyn came to inform me of this. This was very unprofessional. I along with others were just sitting in the waiting room not knowing ours vehicles we were ready. I had another appointment at 9:30am at another establishment. I didn’t have time to wait. I told Kaitlyn to get my garage door opener out my car and I would be back to decide how I wanted to proceed. I was furious because I sat there for an hour for no reason.
12/31/2024
Rosemary B. VERIFIED CUSTOMER
The mileage check in and out were wrong causing the tech to put the wrong mileage on the sticker for me to bring my car back for services. All my settings was off.
12/31/2024
Jack H. VERIFIED CUSTOMER
Kaitlyn did a great job. She’s a valuable employee to your company. She is good with customer relations.
12/31/2024
Elaine G. VERIFIED CUSTOMER
Always great service and friendly staff.
12/31/2024
Constance P. VERIFIED CUSTOMER
I will continue to put my car in your care.
12/31/2024
Michael G. VERIFIED CUSTOMER
Thanks, good job!
12/31/2024
Connie C. VERIFIED CUSTOMER
N/A
12/31/2024
Sharon M. VERIFIED CUSTOMER
Great service very respectful
12/31/2024
Kenneth G. VERIFIED CUSTOMER
Thanks for speedy service
12/29/2024
Candice H. VERIFIED CUSTOMER
Mark explained to me he would get my car in as soon as he could. He told me he would reach out to me when it was ready. I appreciate him being true to his word because he did just as he told me he would do.
Thanks Mark!!
12/29/2024
David M. VERIFIED CUSTOMER
Fast and easy check in the waiting was the longest but I kept myself busy. Thank you
12/28/2024
Mary D. VERIFIED CUSTOMER
This is the WORST **** smith store. The wait time is simply ridiculous! You’d think setting an appointment would make you priority but for a 1:30p appointment there is no reason my car should be ready at 3:28p. TWO HOURS? For an oil change? When there’s places that advertise 5 minute oil changes. Absolutely pathetic.
12/28/2024
Luis P. VERIFIED CUSTOMER
The service advisor was very accommodating.
12/28/2024
Elliott J. VERIFIED CUSTOMER
Kaitlyn was very helpful and nice. I liked that she was able to answer all my questions, solved my issues, kept a positive attitude and had a smile.
12/27/2024
Dwiyana H. VERIFIED CUSTOMER
Mark was great and very helpful. We appreciate his efforts to help us.
- Dwiyana and Presley Hill