Dick Smith Nissan of Columbia Auto Repair Service

A professional job , done in timely.

Will be delighted to do so. This is the greatest dealership to go to. Everyone is always pleasant and yet professional.

Daniel was awesome. He explained everything to me. Very friendly and made me feel comfortable as a first time customer. Now I do have some concerns about the guy that checked me out. I usually get paperwork explaining what was done and if additional services are needed and I didn’t receive that. Also I had a coupon and I’m not sure it was applied.

Service was great, everything was done in a timely manne, and Daniel is always nice

I had a 2:00 appointment. Arrived approximately 25-30 minutes prior. Was told I should be out by 3:20-3:30. Was prepared for the stay. However, surprisingly, i was out at 2:12. A GREAT day!!

The problem with my Vehicle did not get repaired. Do you have the vehicle from Monday morning to 8:30 AM to Tuesday, March 11 2:30 PM I’m very unhappy with the service that I received.

No thank you all for taking care of vehicles needs...

Good service requires a courtesy follow up indicating the issue that cause the car to be in for maintenance. Along with the end result. Though service started at 100%, I'd have to give it a 8 - being on a scale of 1 to 10. Courtesy of the Patron is MOST important

I was disappointed with the debris that was left in car.

None at this time. Had me in and out for an oil change. Great service

Technicians are always helpful, courteous & professional. Thank you!

I had brought my vehicle in for a airbag light. The service technician replied to me online and let me know it was a bad passenger seat and it was going to be over 3000 dollars to fix. I did not have 3 grand to fix it so I declined the service. So I paid for the tec charge that was 200. I went out to my car and checked under passenger seat to see if the wire was plugged in and it was not. I plugged it in and the air bag light went off. This is the second time I have had terrible service and had been overcharged for a job that had not been done at this service center. I don't know if you make your money on up charging people for things they do not need, but I don't agree with it. I personally think it is criminal.

Daniel George always handles my services & questions in an excellent manner.

Was made to wait. Had appt time 10am for oil change sent text car was ready, was not made to wait until 3:30pm for car. Service lady was rude.

Kaitlyn was professional and courteous doing my service order. Thanks so much!

I ask the service check in personal if they could top of my cooling, check my fluid in MY tr transmission he yes I check my receipt it said I declined and **** Smith have always vacuum it's no problem because I have CRIPPLE ARTHRITISI have to come next month.Have a nice weekend my som Malcolm C

Fast service

I appreciate the professionalism and the quick responses.

She did a great job!!

No I wasn’t completely satisfied with my service. When the gentleman was asking about what brought me in today? I explained that I came for an oil change. He proceeded to tell me about what I needed done to my car and have I had this done response was no I just need an oil change. He proceeded to talk about the difference in the oil. That one weight was heavier and how one disburses through the car quicker along with the prices. My response was okay but I mentioned my coupon was sent to me by your company and I was viewing over it to see what oil was recommended for my car and His remark was what ever that’s worth talking about the coupon and responded you take that up to cashier they would handled that. He was talking about the oil prices that were 85 - 95 dollars which I understood that, but that was before applying the coupon discount. I understand that, but I felt he was rude by his remark. You didn’t let me completely respond to what I came for and what was needed and what I expected from the coupon and anything else that would follow. I felt rush in ways to make a choice that’s when I called my other half and he told me that 20w synthetic was recommended for my car. I felt the gentleman was a little frustrated before or during our encounter. He could not recommend anything to me at this point because of his first impression he gave me. I truly have given **** Smith’s Nissan outstanding customer service in the past with my children and spouse vehicle. When I decided to leave the Toyota family and join the Nissan family my experience was great until this encounter. Only one positive thing came out from this unpleasant experience was you took care of the recall about the key.