Very disappointed in the service here headed in for oil changed tire rotation on yesterday . check-in is good, but I believe after they return your vehicle to you, they should overlook and make sure everything that should have been done. Has been done. My tire stem cap was missing. The hub caps are loose studs and nuts have been wrong off several times damage to my rims in the past all caps have been left off so I’m just not having a good relationship here at Nissan. My love nuts have been damaged. I’ve replaced them once per Nissan. They claim that they were swollen, but now they’re being damaged. I bought the socket. I bought the socket not sure if it’s being used so yes, I’m having problem after the problem after the problem.
4/3/2025
Joan M. VERIFIED CUSTOMER
I don’t believe that my tires were rotated as they stated in the receipt. I also noticed that my car was not washed, if so it was poorly done.
I dropped my vehicle off on a Friday and informed the department that I would not be waiting on it and it was no rush.
I hope by letting them know I was not going to be waiting on it, they didn’t do a good job. I am not pleased.
4/3/2025
Teresa B. VERIFIED CUSTOMER
Very satisfied with your service thank you so much
4/3/2025
Lasonya S. VERIFIED CUSTOMER
I had an 11 appointment I pulled up at 10:55 and I didn’t leave until 1:07pm for an oil change. What is the point of making an appointment? I did appreciate that the car wash was working today. Then when I went to check out the guy who was at the counter completely ignored me when the service guy gave him my paperwork to sign out he just kept stapling paperwork together then he checked me out which I really didn’t appreciate
4/2/2025
Jessie A. VERIFIED CUSTOMER
The vehicle started to make a noise when the wheel is making left turns and it was not doing that before the services. I need someone to contact me soon so that we can resolve that issue, I don’t want the issue to turn into something bigger than what it may actually be. Thanks.
4/2/2025
Ray W. VERIFIED CUSTOMER
Kaitlyn was extremely helpful, courteous, and informing. Nice customer experience today thanks to Kaitlyn.
4/2/2025
Curtis W. VERIFIED CUSTOMER
Service was excellent as always. Kaitlyn provided me with updates and excellent recommendations.
4/2/2025
Gloria F. VERIFIED CUSTOMER
Nice to feel like you can trust your investment with your dealership, thank you.
4/2/2025
Leonard H. VERIFIED CUSTOMER
Perfect job; everything satisfactory! Thanks
4/2/2025
Geneva B. VERIFIED CUSTOMER
Kathryn was exceptional service person????
4/2/2025
Darren H. VERIFIED CUSTOMER
If you have discounts why don't you automatically give them to loyal customers? Why do I have to ask or research it myself.
4/2/2025
Curtis D. VERIFIED CUSTOMER
Great service performed
4/1/2025
Billy C. VERIFIED CUSTOMER
When car was ready it was one price get there next day different price.
4/1/2025
Wilfred J. VERIFIED CUSTOMER
Professional service
4/1/2025
Laurie B. VERIFIED CUSTOMER
The crew is awesome to include the supervisor
3/31/2025
Mario D. VERIFIED CUSTOMER
Service was great
3/31/2025
Ernest T. VERIFIED CUSTOMER
Great job
3/31/2025
Kip R. VERIFIED CUSTOMER
Her and the other young man were very helpful and informative