Terrible service and communication. I think for my next service I will go to the Lexington location because I never have good service here.
6/21/2025
Cristian R. VERIFIED CUSTOMER
Was 30 mins until closing, needed a tire patch, told that it could be looked at but could not be worked on today when it doesn’t take nothing but 10 or 15 minutes to do a patch, it doesn’t take long at all, I’ve worked in the same exact career thank you field before doing the same exact work. I know how long it takes so at this point they just wanted to push it off until the next day because it was close to closing time instead of just getting the job done. Company here to do the work or to help the customers or are they here to send everybody on their way because they don’t feel like doing the work at that time? And also If I paid for all the extra warranty coverages for bumper to bumper, why Is the patch $50?
6/20/2025
Tracey H. VERIFIED CUSTOMER
I had asked to make sure everything was covered under my extended warranty that I have. Was told I was good to go then I ended up having to pay for windshield wipers that were replaced.
6/20/2025
Jeff M. VERIFIED CUSTOMER
Mr. George was great to work with
6/20/2025
Paul C. VERIFIED CUSTOMER
I’ve owned or driven **** Smith Datsun/Nissan vehicles since 1975. That makes for a lot of encounters with the service department. All service representatives were quite good. Daniel George has proven to be exceptionally good. Yes. He is a cut above the rest.
6/20/2025
Franklin J. VERIFIED CUSTOMER
KD does excellent work.
6/20/2025
Gregory D. VERIFIED CUSTOMER
After my car got washed the license plate was bent out at about 30 degrees. While driving home I had to stop and properly close the hood. The oil change was fine.
6/20/2025
Nancy L. VERIFIED CUSTOMER
Very professional. And helpful
6/19/2025
Twilla B. VERIFIED CUSTOMER
Unprofessional
6/19/2025
Kenyatta D. VERIFIED CUSTOMER
Kaitlyn Dock was professional and answered all my questions. I appreciated that!
6/19/2025
Ricky S. VERIFIED CUSTOMER
Did a great job
6/19/2025
Lovell S. VERIFIED CUSTOMER
I would like to get a trade in appraisal on my 2016 Versa Note.Thank you !
6/19/2025
Omarion S. VERIFIED CUSTOMER
Still don’t have my car back so can’t really say too much
6/19/2025
Lenard B. VERIFIED CUSTOMER
Great service
6/18/2025
Dale'Zon S. VERIFIED CUSTOMER
Hi
6/18/2025
William B. VERIFIED CUSTOMER
Excellent service!!
6/18/2025
Jacqueline C. VERIFIED CUSTOMER
Good experience
6/17/2025
Mr Mikes. VERIFIED CUSTOMER
She has been great
6/17/2025
Thomas F. VERIFIED CUSTOMER
**** Smith Nissian and Kaitlyn in particular are true professions at what they do every single day in carrying out the mission of serving their customers but also the community.