Service advisor was friendly, courteous, and did as promised. Efficient, fair, solid job!!
1/27/2026
Amanda T. VERIFIED CUSTOMER
Thank you fast and great service!
1/25/2026
Jim E. VERIFIED CUSTOMER
I will start with the fact that Tori is great and was helpful from start to finish. We are satisfied with the resolution to the recall repair for the hybrid malfunction.I am however extremely disappointed in a few other areas. 1) our car was returned with a crack on the center of the front windshield, resolution to be determined. The back seat area and service panels to the hybrid battery area were left unattached on the floor, and seats appear as if the were pulled up on the corners and left. The software update to the head unit did not resolve the flashing sos light which is annoying and the vehicle continues to be searching for some connectivity. Overall feels like a poor job. Will await a response from you all.
1/25/2026
William V. VERIFIED CUSTOMER
Always a great experience at Handy.
1/25/2026
Stephanie C. VERIFIED CUSTOMER
Megan was great to work with and very kind!
1/25/2026
Jennifer G. VERIFIED CUSTOMER
Jeff was super friendly. Nice to deal with first thing in the morning and later in the afternoon.
1/24/2026
John'S Auto. VERIFIED CUSTOMER
Technician damaged vehicle during repair and fixed the problem with blue painter’s tape
Very unprofessional
1/24/2026
Janet M. VERIFIED CUSTOMER
Very satisfied with the service and personal contact.
1/23/2026
Phil S. VERIFIED CUSTOMER
Looking forward to the survey. I have two camper trailers; one is 11500 pounds and the second is lighter at about 8500 pounds. I’ll be seeking for a truck, gas or diesel, that can tow either tow behind camper efficiently and with great stability.
1/23/2026
Mathew C. VERIFIED CUSTOMER
A thorough evaluation of my issue was made. The dealer provided a comprehensive analysis and gave me the data collected, operating temp, set poi ts, comprehensive discussion of how the system operates. Unfortunately everything is operating per design. My problem comes down to a design issue fro. TOYOTA. I will be following up with Toyota directly.
1/23/2026
Erin C. VERIFIED CUSTOMER
Jeff is great to work with! Organized and efficient with a good sense of humor!!! Thank you!
1/22/2026
Kristin G. VERIFIED CUSTOMER
Jeff is great! Super helpful!! Great personality to work with people!!
1/22/2026
Nicholas G. VERIFIED CUSTOMER
As always, prompt and professional service. It’s why I’m a customer. Thank you.
1/22/2026
Roberta A. VERIFIED CUSTOMER
The service was fine but the price was outrageous! $169 for a loose gas cap?!
I'll be finding service elsewhere in the future.
1/21/2026
Keith G. VERIFIED CUSTOMER
I didn’t receive the multipoint inspection report. Also when leaving one of your employees asked a technician (for me) where to locate the EFI relay. His response was “we don’t give away that information for free.” Not at all helpful when trying to help a customer understand their vehicle and looking ahead for future problems. 802 Toyota would never have that response. They would take out their computer and look it up.
1/20/2026
Andrew G. VERIFIED CUSTOMER
Much appreciate the great service.
Please contact regarding if / when gas door comes in.
Thank you!
1/20/2026
Melissa V. VERIFIED CUSTOMER
Always happy with Handys
1/18/2026
Angela B. VERIFIED CUSTOMER
The appointment was smooth from start to finish..
1/18/2026
Matthew N. VERIFIED CUSTOMER
Everything went very smoothly. Excellent service
1/18/2026
**** T. VERIFIED CUSTOMER
Lack of communication regarding completion tilme
And wrong parts ordered lead to two extra days in the shop.