Everyone was very nice. Your service was excellent!
1/16/2025
Quentin B. VERIFIED CUSTOMER
Video was very helpful in seeing the condition and confirming that all checks were completed.
1/14/2025
Norman H. VERIFIED CUSTOMER
John and his team saved us from spending another night in a motel waiting for a replacement for the run-flat tire that had been irreparably damaged by a pothole on the WVA turnpike late on a Saturday night. They were cordial and highly professional while getting us on the road again, and we are very grateful to them.
1/14/2025
Stephen P. VERIFIED CUSTOMER
Great service as always
1/11/2025
Roy F. VERIFIED CUSTOMER
Everything was great. Don always does a great job.
1/10/2025
Allen C. VERIFIED CUSTOMER
Your service is beyond any others. I am always treated very well
1/10/2025
Barbara G. VERIFIED CUSTOMER
Don was great. Kept us informed of the status of the vehicle check. Explained all in great detail. Inspired confidence @ all times.
1/7/2025
Matt C. VERIFIED CUSTOMER
Excellent service!!! I’ll be back!
1/5/2025
Roy C. VERIFIED CUSTOMER
I had to get new tires for an ES350 that was 4 months old. Explanation was that Lexus does not put the best tires on its new cars. I was quoted a price of $1,200 for the tires and balancing. The total price was over $1,400 with no further explanation when I inquired as to the difference. The whole experience with purchasing a new Lexus from
Moses was completely unsatisfactory as well as the experience with servicing it. I will be filing a complaint with Lexus USA on what I believe could fairly be considered fraudulent practices by Moses Lexus.
1/5/2025
Brittany K. VERIFIED CUSTOMER
Way overpriced
1/5/2025
Vicki D. VERIFIED CUSTOMER
Received great service
1/5/2025
Jacqueline F. VERIFIED CUSTOMER
3rd time I have drove 45 minutes with the same problem. Back gate won’t automatically close correctly. 1st and 2nd time was told it was fixed but only worked temporarily. This time they determined they “think “it is one of the shocks . Part is now on order and hopefully trip 4 will take care of it
1/3/2025
Saleem S. VERIFIED CUSTOMER
Good service
1/2/2025
Bonnie L. VERIFIED CUSTOMER
I Would rather not discuss it . We need to do business and I would like to just forget about it and carry on. I feel certain you know the issues.