I was thorough in my response online concerning my experience. I am happy to talk with anyone about why I am very dissatisfied. It is more than what I experienced today.
1/1/2025
James J. VERIFIED CUSTOMER
As always I am pleased with your service department. The associates were friendly and courteous. Although it appeared on my phone, it was explained to me everything that was done to my Lexus. Thanks for a great and timely experience.
12/31/2024
Mark S. VERIFIED CUSTOMER
Travis was out today, but John filled in for him and was amazing. On a day where it was busy and hectic, John took the time to keep us informed. He did a fantastic job!!!
12/31/2024
Joseph C. VERIFIED CUSTOMER
Don was excellent. Very pleased.
12/31/2024
Robert H. VERIFIED CUSTOMER
Great!
12/29/2024
Connie S. VERIFIED CUSTOMER
Also the best!
12/28/2024
Neville C. VERIFIED CUSTOMER
Thank you for the great service and accommodating us during this busy time.
12/28/2024
Brenton B. VERIFIED CUSTOMER
Simple and convenient process!
12/24/2024
Kara M. VERIFIED CUSTOMER
Great experience!
12/24/2024
Philip F. VERIFIED CUSTOMER
Bought my Lexus in California. Moved back home. First time using Moses for my purchased service contract. It went very smoothly. Travis was great and answered my questions with a great attitude. I would recommend!
12/24/2024
Sakkal A. VERIFIED CUSTOMER
Service was good and they also have good communication
12/21/2024
Stephen G. VERIFIED CUSTOMER
The detailed texts as service progresses are a great innovation.
12/20/2024
Karen R. VERIFIED CUSTOMER
R/O #: 8050817/1. When we got the car, it only had one key fob. They said they would order an extra one. When following-up, one had not been order but they said when I brought the car in for service they would have one. When we picked up car, the new key fob did not have the emergency key blade. Considering the emergency key blade is an integral part of the key fob why the response would be that I had to order it but they would look into it. Still do not know who should be ordering the emergency key blade or if one was ordered by Moses.
12/20/2024
Bill K. VERIFIED CUSTOMER
Don has worked with me on several occasions and has always been professional and courteous.. Thank you Don, Love my Lexus
12/20/2024
Dwight K. VERIFIED CUSTOMER
Mr. Smith is an excellent professional. He will be missed.
12/20/2024
Jerry A. VERIFIED CUSTOMER
Thank you
12/20/2024
Sasha B. VERIFIED CUSTOMER
Always nice
12/19/2024
Woodrow D. VERIFIED CUSTOMER
Quick,friendly and brought me up to date on my vehicles status.
12/19/2024
Leila T. VERIFIED CUSTOMER
Thank you , driver bj was very professional and nice guys ,happy holidays to all , thanks again
12/19/2024
Denise M. VERIFIED CUSTOMER
They were kind and professional yesterday and I enjoyed my time in the area. Thank you.