Tyler waa very Professional and Knowledgeable of all things... The Servoce Team adhered to strict standards and solved all issues.. along with returning my vehicle with a beautiful detailing.. Thanks
1/29/2025
Thomas D. VERIFIED CUSTOMER
Quick and convenient. Lifetime customer with this service
1/28/2025
Stephen R. VERIFIED CUSTOMER
Got the truck home then went to the grocery store and when I came back out it wouldn’t start so problem has not been resolved
1/28/2025
Mark N. VERIFIED CUSTOMER
The team was super. It's why I come to **** Smith for service.
1/28/2025
Clarence W. VERIFIED CUSTOMER
Did a good job and didn't take long.
1/26/2025
Adger R. VERIFIED CUSTOMER
Nick is fine young man
1/26/2025
Thomas L. VERIFIED CUSTOMER
Efficient and Fast service is back once again! Thank you! ????
1/26/2025
Kevin F. VERIFIED CUSTOMER
Gio was very helpful and informative. Great advisor.
1/26/2025
Sophia G. VERIFIED CUSTOMER
He was great. No issues. Finished fast. Answered all my questions.
1/25/2025
Lecni L. VERIFIED CUSTOMER
Very well and fast. Thank you for the service .
1/25/2025
Christopher A. VERIFIED CUSTOMER
It was a great experience they make you feel at home at **** smith ford
1/24/2025
Michael M. VERIFIED CUSTOMER
I have been a customer dating back to when this was Pulliam. The one thing I always appreciated was the timeliness and turnaround time of service. It just seems to get slower and slower. I am a Ford guy but I've yet to get my vehicle back less than 4 days for at least the last two visits. Cost also seems to be rising. Mr Giovanni was nice and I know these things are not his fault but there is a need for more technicians. Also, is there a way to help cost to customers. This repair was almost 3500.00. That's a lot. I'm a Ford guy to the end but customers need better pricing to survive repair cost.
1/24/2025
Scot S. VERIFIED CUSTOMER
Just needed an oil change and a rotate.
Meet my expectations….. Nick was pleasant to deal with.
1/24/2025
Patricia S. VERIFIED CUSTOMER
Outstanding service, knowledgeable and a great customer experience.
1/23/2025
Benjamin K. VERIFIED CUSTOMER
Nick was helpful from the very beginning. He went above and beyond to ensure that what started as a very stressful process for us (dealing with the recall issues) became seamless. He was exceptional!!
1/22/2025
Bowman Cunsulting. VERIFIED CUSTOMER
Great timely service.
1/21/2025
Ashley C. VERIFIED CUSTOMER
Thanks for the work. I appreciate a well maintained vehicle.
1/21/2025
Arieanna F. VERIFIED CUSTOMER
Nick has always been nice and helpful since my first maintenance appointment! The process was stress free and quick on my end!
1/21/2025
Tim F. VERIFIED CUSTOMER
Giovanni was exceptional and very professional. I will happily recommend him to my friends and colleagues who drive Ford vehicles. Best service advisor and experience over the past five years that I have been a patron!