Please add my 2018 Escape as my primary vehicle, so that I will receive recall notices and service reminders. Thanks
9/15/2025
Courtnay C. VERIFIED CUSTOMER
I only hope that the parts are available for my Monday 09/15/2025 8:00am appointment.
9/15/2025
Petra T. VERIFIED CUSTOMER
I would like to thank Tyler for his attention to my service and great customer service. My car was picked up new tires install and returned. Couldn’t ask for better service and saved me a great deal of time. I highly recommend **** smith and Tyler. Thank you again
9/13/2025
Reid M. VERIFIED CUSTOMER
Tyler was awesome! Made sure the work was done quickly and efficiently!
9/13/2025
Jason B. VERIFIED CUSTOMER
Katie did a great job was friendly and respectful.
9/13/2025
Katina R. VERIFIED CUSTOMER
Tommy Middleton was very nice and went out of his way to make sure I was taken care of. David Middleton provided shuttle service and delivered my vehicle back to me. He was also very nice. If the rest of the employees are as nice and accommodating as these two, the dealership is doing a great job. If not, they should learn from these two gentlemen regarding customer service and satisfaction.
Thank you!
9/13/2025
Willie W. VERIFIED CUSTOMER
Well done
9/13/2025
Lex K. VERIFIED CUSTOMER
Tyler was great. Totally professional, positive and helpful.
9/12/2025
Karin E. VERIFIED CUSTOMER
India was patient explaining to me how things work at **** Smith Ford after just arriving from NY and being a loyal customer at the same Ford dealer in Catskill for 18 years. I loved my former Ford dealer and the people who worked there. Working with India was a great start.to a new relationship with **** Smith Ford.
9/12/2025
Rogerick M. VERIFIED CUSTOMER
I had a great experience which is why I still come they keep my baby running right thank you
9/12/2025
Tim I. VERIFIED CUSTOMER
Always a pleasure to see you.
9/11/2025
Kermit B. VERIFIED CUSTOMER
Giovanni has always done an excellent job for me when I bring my SHO in for service or repairs. I always hope he is my service advisor when I pull up to the service bay doors.
9/11/2025
Michael S. VERIFIED CUSTOMER
India did a great job today.
9/10/2025
Susan M. VERIFIED CUSTOMER
Gio was very efficient and kept me informed about my progress on my car. Being new to the area I was glad to get such great service.
9/10/2025
Kelly M. VERIFIED CUSTOMER
She was great! Very kind and made sure she took care of what was needed for my vehicle.
9/9/2025
Deanna P. VERIFIED CUSTOMER
Tyler Turner-Clayton and his team were very professional and curtious.
9/9/2025
Gary S. VERIFIED CUSTOMER
Great service,very good timing,my best experience yet ????
9/9/2025
Eddie B. VERIFIED CUSTOMER
Thanks for the info and the service that the dealership have given me on my vehicle since purchased.
9/9/2025
Delores M. VERIFIED CUSTOMER
Great service. My email address with you is incorrect. The correct email address is